Full Time Community Living Worker- Outreach

Connective; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a compassionate Community Living Worker to provide outreach services to clients facing mental health challenges. In this rewarding role, you will mobilize community resources, develop individualized care plans, and facilitate life skills training. You will work closely with a multidisciplinary team to ensure clients receive the support they need in a safe and inclusive environment. This position offers a unique opportunity to make a meaningful impact in the lives of individuals while promoting wellness and community integration. If you are passionate about social services and eager to contribute to positive change, this role is perfect for you.

Benefits

Competitive benefits package

Access to mental health supports

Career development opportunities

On-Demand Pay

Living Wage Employer

Qualifications

• 2+ years experience with mental health clients required.
• Counseling experience with justice system clients preferred.

Responsibilities

• Provide outreach services to clients with mental health issues.
• Develop care plans and conduct counseling sessions.

Skills

Counseling Skills

Crisis Intervention

Active Listening

Conflict Resolution

Life Skills Development

Education

Diploma in Human/Social Service

Psychiatric Training

Tools

Agency Systems

Technology Platforms

Job description

Full Time Community Living Worker- Outreach

Friday, April 11, 2025

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide outreach services to clients who are experiencing mental health issues, and/or developmental disability. Mobilize community resources to ensure that clients are provided with support and assistance, life skills assistance and information.

STATUS AND CLASSIFICATION
Union. This position is open to female applicants only due to the nature of the role, which involves providing services in a setting that requires privacy and cultural sensitivity.

Location

SHIFT HOURS

• Full Time- 35 hour per week
  • Tuesday- Saturday (Will include morning, afternoon, and evening shifts)

WHAT WE OFFER?

• Committed Living Wage Employer
• 2023 Canadian Nonprofit Employer of Choice Award from NEOC
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Manager of Community Living Services or their designate
• Function as a multi-disciplinary team member
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with the staff, managers and on-call manager of Connective as necessary

KEY ACCOUNTABILITIES

• Ensure the needs of individuals referred by the agency's government partners are identified at admission, and that special attention is given to addressing mental health issues and developmental disabilities through planning and conducting individual and/or group counselling sessions using basic counselling techniques
• Ensure that the client, while in the community and within Connective's housing facilities, is adequately supervised and that any increase in risk is addressed promptly through the use of appropriate means of intervention and assistance
• Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client's psycho-social-emotional needs and the details regarding how the program will assist in addressing those factors
• Plan, prepare and conduct group or individual counselling sessions using techniques such as active listening, conflict resolution, basic group counselling and basic psycho-educational group methods to resolve the identified problems, needs and risks
• On an ongoing basis, liaise with Case Management Team to monitor each client's progress and develop strategies towards addressing their care plan
• Assist in conducting program audits and/or evaluations as scheduled by the Agency Submit monthly progress reports detailing progress towards the clients care plan
• Each client will meet with the Community Living Worker within 24 hours of referral to the agency
• Within the first 30-day period, conduct a client evaluation and adjust subsequent frequency of contact requirements, as dictated by the needs of the client and in agreement from CLBC
• Establish a network of appropriate community resources for each client, to ensure community resources are available
• Function as a multi-disciplinary team member to assist clients in sustaining levels of clinical and behavioral functioning. This will include meeting regularly with team members to assist in providing continuity of the care plan
• Where required, monitor the participant's medication regime as directed by a psychiatrist and report to same. Assist client to obtain appropriate medical needs
• Inform client on how to access appropriate community resources and assist in contacting and making use of these resources
• Provide crisis intervention as required, by ensuring immediate access to medical services, providing counselling or working with other community professionals to meet client's needs
• Ensure that the client maintains contact with community agencies by determining if clients have attended appointments/commitments as required
• As dictated by each client's needs and abilities, participate in the implementation and facilitation of programming that will allow each client to develop life skills such as nutrition and food preparation, banking, shopping, and recreational and social opportunities
• Programming which exists in the community will be accessed to the greatest extent possible, to ensure clients develop an appropriate community support network
• Provides skill building in areas such as parenting skills, anger management and self management techniques Participate with clients in activities to stimulate appropriate socialization behaviors
• As required, identify options, and make participant referrals to agencies or persons offering adequate, safe and affordable housing
• Interact with the client's family and friends to involve their personal supports
• Effectively utilize various agency systems and technology platforms
• Perform other related duties as and when required

WORKING CONDITIONS

• Function independently, while remaining a crucial member of the support team
• Adhere to Connective’s policies and procedures
• Be available to work flexible hours during the daytime, evenings, and weekends based on operational needs and program requirements

QUALIFICATIONS

• Two (2) years related experience working with clients experiencing mental health issues and either have psychiatric training, or possess a diploma in a related Human/Social Service field
• Counselling experience with clients who are part of the criminal justice system, experiencing mental health issues and/or developmental disabilities and may be interacting with social agencies

REQUIREMENTS

• Criminal Records Checks
• Emergency First Aid
• Class 5 driver’s license and access to a reliable vehicle
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.

Compensation

The wage range for this position is $27.54 to $31.61 per hour as per collective agreement

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.