Full Time Assistant Store Manager - (Store#1416 Truro)

Pet Valu; Truro; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading pet retail chain as an Assistant Store Manager in Truro! This exciting role involves coaching a passionate team to provide exceptional service to pet parents while ensuring smooth store operations. With a focus on customer satisfaction and community engagement, you will play a vital role in enhancing the pet care experience. Enjoy management training, competitive wages, and employee discounts in a pet-oriented environment that values growth and development. If you're enthusiastic about pets and retail, this opportunity is perfect for you!

Benefits

Management Training

Product Knowledge

Employee Discounts

Competitive Wages

Paid Benefits

Pet Oriented Career-Building Environment

Qualifications

• 2+ years in customer service and retail management essential.
• Strong leadership and coaching abilities required.

Responsibilities

• Coach and develop store team to deliver excellent customer service.
• Manage recruiting, scheduling, and training of staff.

Skills

Customer Service Skills

Retail Management Experience

Team Leadership

Sales Techniques

Conflict Resolution

Communication Skills

Ability to Lift 50lbs

Education

High School Diploma

Retail Management Training

Tools

POS System

Job description

Full Time Assistant Store Manager - (Store#1416 Truro)

Full Time Assistant Store Manager - (Store#1416 Truro)

Location: Truro, Nova Scotia

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview:

As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What you get:

• Management training
• Product knowledge
• Employee discounts
• Competitive wages
• Paid benefits
• Pet oriented career-building environment

What you do:

• Ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane Society)
• Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

What you bring:

• Minimum of 2 years customer service and retail store management experience
• Enthusiasm for learning & growth in pet care industry
• Outgoing and friendly personality with strong customer service skills
• Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
• Reliable means of transportation to and from the store
• Ability to observe and coach employees to provide feedback around sales techniques and providing excellent customer service
• Capacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience an asset