Full-Time Assistant Manager

Hot Topic; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company in London, Ontario, is seeking a Full-Time Assistant Manager. You will support the Store Manager in achieving sales targets, recruiting, and team development. Ideal candidates will have retail management experience, strong communication skills, and the ability to thrive in a fast-paced environment. This role offers the chance to work in a vibrant atmosphere with a focus on customer engagement.

Qualifications

• 1-2 years of retail management experience; a love for music and pop culture is a plus.
• Leadership experience with a successful team.
• Strong skills in communication, time management, and professionalism.

Responsibilities

• Assist your Store Manager in meeting sales goals.
• Help recruit, develop, and retain a passionate team.
• Monitor shrink/loss prevention and staff schedules.

Skills

Retail management experience

Communication skills

Leadership skills

Time management

Customer relationship management

Problem-solving

Education

High school diploma or GED

Degree

Job description

At Hot Topic, we’re passionate about music, pop culture, and creating an exceptional in-store experience for our customers and employees.

We’re seeking a Full-Time Assistant Manager to help lead the most energetic store in the mall. You will support the Store Manager in achieving sales targets, recruiting, and team development. Think of yourself as a blend of Harry Potter and Luke Skywalker — capable of handling any challenge while driving sales and fostering strong customer relationships.

What You'll Do

• Assist your Store Manager in meeting sales goals and targets.
• Help recruit, develop, and retain a passionate, collaborative team to run your store.
• Create excitement and engagement through promoting new products, utilizing social media, and offering benefits like BOPIS and curbside pickup.
• Lead operational excellence by balancing store operations, delegation, and customer-first selling practices.
• Monitor shrink/loss prevention, payroll hours, and staff schedules.
• Communicate with retail leadership and HQ on trends and customer feedback.
• Analyze sales reports and data to inform strategies for reaching sales goals.
• Merchandise the store effectively, following planograms and launching promotions on time.
• Collaborate with your Store Manager to develop a high-performing, customer-focused team.

What You'll Need

• 1-2 years of retail management experience; a love for music and pop culture is a plus.
• Leadership experience with a successful team; skills in communication, recruiting, operations, and team development.
• Strong skills in communication, time management, professionalism, and operational tasks.
• High school diploma or GED; a degree is a bonus.
• Ability to adapt quickly and handle the fast-paced retail environment.
• Physical ability to navigate the store, merchandise products, and lift up to 50 pounds.