Full-Time Assistant Manager

Hot Topic; Halifax; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Full-Time Assistant Manager to lead a vibrant retail store. This role is perfect for someone who thrives in a dynamic environment, supporting the Store Manager in achieving sales targets and fostering a passionate team. You'll create engaging customer experiences, promote products, and ensure smooth store operations while balancing team development and performance. If you love music and pop culture and have a knack for leadership, this opportunity allows you to make a significant impact in a lively and fun atmosphere.

Qualifications

• 1-2 years of retail store management experience required.
• Strong communication and team development skills essential.

Responsibilities

• Support Store Manager in achieving sales goals and team development.
• Monitor store operations and ensure customer-first selling practices.

Skills

Team Leadership

Communication

Retail Operations

Time Management

Customer Engagement

Education

High School Diploma or GED

Degree

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives related to sales targets, recruiting, and development. You’re like Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

1. Support your Store Manager in achieving the sales plan and/or comparable sales goals.
2. Help recruit, develop, and retain a passionate, collaborative team to run your store alongside you.
3. Create buzz and customer engagement through promoting new products, utilizing social media platforms, and offering benefits like BOPIS and curbside pickup.
4. Provide leadership to ensure the store operates soundly; balance operations, delegation/autonomy, and customer-first selling practices.
5. Monitor shrink/loss prevention, payroll hours, and associate schedules.
6. Communicate with retail leadership and HQ partners regarding trends and customer feedback.
7. Analyze sales reports and use data to guide strategies to meet sales targets.
8. Merchandise the store effectively, leveraging planograms, and ensure all promotions launch on time.
9. Partner with your Store Manager to develop a high-performing, customer-focused team of loyal associates.

What You'll Need

1. At least 1-2 years of retail store management experience. A love for music and pop culture is a plus!
2. Proven success in leading teams, with skills in communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and team development.
3. Strong skills in communication, time management, professionalism, and operations, with a drive to develop your team.
4. A high school diploma or GED; a degree is a plus.
5. Ability to adapt quickly and handle the fast-changing retail environment.
6. Ability to navigate the store, merchandise products using store equipment, and lift boxes weighing up to 50 pounds.