Full-Time Assistant Manager

Hot Topic; Halifax; On-site; CAD 42,000 - 54,000; Full time

Job summary

Hot Topic in Halifax is seeking a dedicated Full-Time Assistant Manager to help lead the mall’s loudest store. You will support the Store Manager in achieving sales targets, recruiting, and developing a high-energy team while building lasting customer relationships.

You will drive promotions, manage in-store engagement, and ensure smooth operations, including shrink prevention and scheduling. Previous leadership in retail is ideal, with a passion for music and pop culture.

Qualifications

• Experience leading store teams in a retail environment.
• Ability to recruit, develop, and retain a high-energy team.
• Strong communication, time management, and operational skills.
• Diploma or GED required; degree a plus.

Responsibilities

• Support Store Manager to achieve sales plan and comp goals.
• Recruit, develop, and retain a collaborative team.
• Promote products through promos, social channels, and promotions.
• Lead operational soundness: payroll, scheduling, and shrink control.
• Analyze sales data and manage reports to guide strategy.

Skills

Retail management

Leadership

Recruiting

Operations

Communication

Education

High school diploma

Tools

POS software

Job description

At Hot Topic, we're passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We're on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

• Support your Store Manager in achieving the sales plan and/or comp sales goals. Its not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You're the store's #1 fan - you'll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you'll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch (like the Night's Watch) on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You'll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you'll deliver the goods!
• Every Frodo needs a Fellowship! In partnership with your Store Manager, you'll develop your team of loyal associates that are high-performing and customer-focused

What You'll Need

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds