Full-Time Admissions Manager

Pine River Institute; Mulmur; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate individual to join their Clinical team in a hybrid role focused on admissions. This integral position involves managing the admission process for a live-in treatment program, ensuring smooth transitions for students and their families. The ideal candidate will have a strong background in human services, exceptional organizational and communication skills, and experience working with at-risk populations. Join a mission-driven team dedicated to making a difference in the lives of youth facing challenges. This is a unique opportunity to contribute to impactful work in a supportive environment.

Qualifications

• University degree in Social Work, Psychology, or related field.
• Experience with at-risk youth and in assessment/admissions activities.

Responsibilities

• Manage admission inquiries and oversee on-site assessments.
• Develop pathways for admissions and maintain admission packages.
• Participate in management meetings and support the Admissions Coordinator.

Skills

Organizational Skills

Interpersonal Skills

Verbal Communication

Written Communication

Client Assessment

Wait List Management

Education

University degree in relevant human services field

Tools

Microsoft Office

Client Management System

Job description

As an employer, PRI endeavours to create an environment where staff can reach their full potential through ongoing learning. Our workplace strives to embrace individual differences, to recognize, appreciate, and respond to uniqueness, to encourage every member of our team to bring their whole self to work.

Are you interested in working alongside our mission-driven team of passionate professionals?

Reports to: Clinical Director

Location: Mulmur campus (hybrid)

Salary range: $60000-$75000 (commensurate with experience)

This is an integral role within the Clinical team that oversees the activity of admitting students and their caregivers into our PRI live-in treatment program. This role will work closely with our Centre for Family Initiatives to develop or maintain relationships with referral sources.

The ideal candidate will possess excellent organizational and interpersonal skills, a proven track record in building relationships with clients, and demonstrate exceptional verbal and written communication skills. Experience with interviewing, client assessment, and wait list management will be very important. In addition, this candidate will have experience working with an at-risk population and have a working knowledge of child and youth addictions and mental health therapeutic treatment programming.

Responsibilities (include, but are not limited to):

1. Respond to admission inquiries, providing detailed information and support to youth/caregivers to determine suitability of joining the wait list of the PRI live-in treatment program.
2. Oversee the on-site assessment process for families.
3. Manage the wait list for admissions.
4. Prepare comprehensive assessments to facilitate admission decision, in collaboration with Clinical Director.
5. Develop pathways for admissions in addition to Ontario Health funded beds.
6. Ensure PRI’s treatment program has pipelines for the consistent admission of students/families as spaces become available.
7. Oversee the admission process from end to end ensuring clinical and medical consultations and various partners are involved at the appropriate times to ensure a smooth and successful entry into the Wilderness Program, including census and bed planning communications.
8. Lead and provide comprehensive database management to document interactions and the collection of information from inquiry to admission.
9. Oversee the development and maintenance of admission packages and policies for new clients and their families/caregivers.
10. Ensure timely and accurate submission of reporting to various departments.
11. Participate in PRI Management team meetings; Clinical, Prime, and PQICS.
12. Support initiatives to improve the flow and confidentiality of information exchanges from inquiry to admission.
13. Provide support and leadership to the Admissions Coordinator.
14. Participate in the clinical on-call rotation.
15. Perform other related duties.

Qualifications:

1. University degree in relevant human services field (Social Work, Psychology, etc.).
2. Previous experience in assessment and admissions activities.
3. Previous experience working with at-risk youth/families considered an asset.
4. Working knowledge of addictions and mental health sector, particularly child and youth services.
5. Exceptional organizational and communication skills.
6. Strong understanding of Microsoft Office, specifically Excel.
7. Experience with inputting and reporting within a client management system.

Interested candidates should email their resumes to Jennifer Rutledge at [e-mail] by April 23, 2025. We thank all candidates who apply, but only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Pine River Institute strives to ensure that all recruiting processes are nondiscriminatory and barrier-free. If you require accommodation, please advise in advance of attending the interview.