Software Engineer Intern

Cresta; Toronto; On-site; CAD 41,328 - 68,880; Full time

Benefits offered by this job

Lunch reimbursement (up to $25)

Collaborative work environment

Job summary

A pioneering AI company in Toronto seeks a full-stack software engineer to enhance its innovative platform products. The role combines front-end and back-end development, focusing on machine learning and artificial intelligence applications. Suitable candidates should have experience with modern frameworks like React.js, and a solid understanding of API design and performance. This position offers a collaborative yet autonomous work environment along with the flexibility to explore personal projects.

Qualifications

• Experience with modern front‑end frameworks and tools.
• Understanding of robust API design.
• Familiarity with database schema design.

Responsibilities

• Collaborate with senior engineers to write high-quality code.
• Build products with ML/AI at the core.
• Improve general engineering productivity.
• Integrate with CI/CD tools.

Skills

React.js

Webpack

Node.js

REST APIs

Websockets

Job description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co‑founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

As a full‑stack software engineer, you will have the option to work on different products at Cresta, including Cresta Opera (the no‑code AI command center for contact centers), Cresta Platform (the core engineering platform that enables all Cresta features), and Cresta Studio (the one‑stop‑shop for call analysis, building, evaluating, and deploying conversational AI models). The products leverage the latest LLM technologies to build differentiated product suites.

You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue individual projects.

Responsibilities:

• Collaborate with senior engineers on the team to write and push high‑quality code efficiently for both the frontend and backend.
• Build exciting products in which ML/AI is applied at the core as a major differentiator for the product. You'll work closely with ML engineers on such features (you do not need to be an ML engineer yourself; we do not expect any experience with ML).
• Identify and leverage opportunities to improve general engineering productivity.
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation.

Qualifications We Value:

• Understanding of the modern front‑end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications.
• Comfortable defining and building robust APIs with a strong understand for different protocols like REST, RPC frameworks, Websockets, etc.
• Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products.
• $30‑$50 per hour subject to taxes
• Lunch can be expensed (up to $25) while working in the office.
• PT0: 4 days