FT Supervisor Front End (Experience Required) - Thrifty Foods Sidney

Jace Holdings Ltd.; Sidney; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Front End Supervisor to enhance customer engagement and loyalty in a vibrant retail environment. This role involves coaching staff, ensuring compliance with operational standards, and leading a team to deliver exceptional service. You will play a pivotal role in fostering a positive shopping experience while managing inventory and sales data. If you thrive in a fast-paced setting and have a passion for customer service, this is an exciting opportunity to make a significant impact within the community.

Qualifications

• Full knowledge of department operations and skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ensure superior customer service by coaching and developing staff.
• Monitor compliance with safety and corporate initiatives.
• Lead department activities and manage staff schedules.

Skills

Customer Service

Staff Development

Sales Monitoring

Inventory Control

Education

High School Diploma

Job description

FT Supervisor Front End (Experience Required) - Thrifty Foods Sidney

Requisition ID: 188884
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: British Columbia
City: Sidney
Location: 9453 Sidney Thrifty
Postal Code: V8L 4W6

Embark on a rewarding career with Sobeys Inc., where your talents contribute to our commitment to excellence and community impact.

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go-to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety, and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of the department when required
• Recruit, train, develop, motivate, and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures when required
• Other duties as required

What you have to offer:

• Full knowledge of department operations and skills
• Ability to work independently in a fast-paced environment
• Ability to work a variety of shifts including evenings and weekends

Education:

• High School Diploma

The salary range for this position in British Columbia is $18.50 - $24.50. We will consider factors such as your working location, work experience, and skills as well as internal equity and market conditions to ensure that you are paid fairly and competitively.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.