FT Senior Residence Worker (White Road Supportive Housing)

Connective Support Society; Duncan; On-site; CAD 43,000 - 49,000; Full time

Job summary

Connective Support Society is seeking a supervisor to mentor residence workers in a group-home setting in British Columbia. The role emphasizes guiding staff, coordinating daily activities, and ensuring resident well-being with medication oversight and on-call support.

The position is unionized and located in Duncan, BC. Applicants should have a university degree in behavioural sciences, crisis response experience, and strong English communication.

Qualifications

• University degree in behavioural sciences.
• Experience in residential settings.
• Ability to respond in crisis situations.
• Knowledge of BC Residential Tenancies Act.
• Excellent English communication skills.

Responsibilities

• Provide orientation, training, and guidance to residence workers.
• Assist clients with activities of daily living and life skills training.
• Develop and evaluate Personal Service Plans for residents.
• Maintain reports and liaise with agencies and professionals.
• Provide on-call support as required.
• Administer medications per policy.

Skills

Supervision

Crisis management

Communication

Team collaboration

Time management

Education

University degree in behavioural sciences

Job description

ROLE PURPOSE

This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assist clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills.

STATUS

Unionized. This position is open to all applicants.

HOURS (40 HOURS PER WEEK)

Wednesday to Friday 1400-2200 and Saturday to Sunday 1700-0100

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager of the facility or their designate

• Participates actively in house, staff, and staff/resident meetings

• Participates as a member of the Connective staff team

• Liaises with outside professionals from other agencies or government bodies as required

KEY ACCOUNTABILITIES

• Assists the Program Manager in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations.

• May oversee the operation of the residence in the absence of the supervisor or as directed.

• Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program.

• Must be available to provide on-call support as a requirement of the position, in accordance with the on-call schedule established by the Program Manager.

• In cooperation with the Program Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day.

• Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans.

• Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.

• Function independently, while remaining a crucial member of the support team

• Adhere to Connective policies and procedures

• Be available to work flexible hours as needed.

• Participates in various client-focused activities in accordance with care plans.

• Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public.

• Administers medication to clients in accordance with established policy.

• Assists with case management by identifying potential problems and reporting any difficulties

• Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives.

• Contributes to the evaluation of residents’ progress and prepares reports.

• Provides emotional support and feedback to residents and their families.

• Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident, as required by the goals of the program.

• Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.

• Maintains reports such as statistics, logbooks, daily activities on residents.

• Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.

• Performs other related duties as required.

• Is a member of CUPE local 1936-11

WORKING CONDITIONS

• Function independently, while remaining a crucial member of the support team

• Adhere to Connective policies and procedures

• Be available to work flexible hours as needed.

• Participates in various client-focused activities in accordance with care plans.

• Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public.

• Administers medication to clients in accordance with established policy.

• Assists with case management by identifying potential problems and reporting any difficulties

• Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives.

• Contributes to the evaluation of residents’ progress and prepares reports.

• Provides emotional support and feedback to residents and their families.

• Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident, as required by the goals of the program.

• Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.

• Maintains reports such as statistics, logbooks, daily activities on residents.

• Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.

• Performs other related duties as required.

EXPERIENCE AND SKILLS

• Functions independently while on shift and adhere to Residence Policy and Procedures

• Works in a high stress environment, often dealing with clients in crisis situations

• Demonstrates initiative, independence, and efficiency

• Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence

• Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs

• Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program

• Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies

QUALIFICATIONS

We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

• A university Degree in a relevant branch of the Behavioural Sciences

• Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations

• An understanding of providing service to people with different learning abilities

• Demonstrated experience in an applicable residential setting

• Demonstrated a good working knowledge of the technical details important to the functioning of group residences

• An awareness of the BC Residential Tenancies Act.

• Demonstrated the ability to teach skills and work effectively with others

• Previous supervisory and administrative experience is an asset

• Excellent written and verbal communication skills in English

REQUIREMENTS

• Ability to successfully complete Vulnerable Persons Criminal Records check

• Ability to successfully pass a reference check

• Current Emergency First Aid Certificate

• Valid class 5 driver’s license

• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

• Food Safe Certification or willingness to obtain certification within one month of employment.

COMPENSATION

As Connective is a unionized environment, the starting wage is $30.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $35.52 per hour.