FT Recovery Support Worker (Assist Shift Supervisor)

Calgary Homeless Foundation; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Calgary Homeless Foundation seeks a dedicated Recovery Support Worker to join its Detox team. This role offers the chance to positively impact the lives of vulnerable individuals through case management, educational support, and dedicated care in a permanent, full-time position with competitive pay and benefits.

Benefits

Medical Benefits after six months

Personal Development and training opportunities

Meaningful work supporting vulnerable populations

Qualifications

• Experience with Indigenous/vulnerable populations.
• Understanding of trauma-informed care and recovery-oriented systems.
• Excellent communication skills, including public presentations.

Responsibilities

• Support clients in achieving recovery goals and case management.
• Assist in daily admissions and client monitoring.
• Collaborate with nursing for safe withdrawal management.

Skills

Crisis management

Problem-solving

Rapport-building

Advocacy

Communication

Compassion

Empathy

Education

Two-year program in Addictions, Social Work, or related field

Tools

MS Word

Excel

Outlook

Job description

Job Type:Permanent-Full-Time (3 days on and 3 days off, 7am-7pm)

Pay: $24.95 per hour + benefits

About the role:

We’re looking for a Recovery Support Worker (Assist) to join our Detox team. The Recovery Support Worker is responsible for the development and implementation of a case plan that assists the client in increasing their overall stability and resiliency, as well as supporting clients in meeting their short- or long-term recovery goals. Your responsibilities would include:

• Completing daily admissions, including monitoring and responding to client needs
• Demonstrate ethically responsible practice with staff and clients alike
• Daily case notes and record keeping related to the client’s psycho-social state and treatment plan, including assessing their current place in the stages of change model
• Case manage and support clients in reaching achievable and realistic goals, making referrals to community resources, assisting in the completion of treatment applications, and attaining appropriate funding
• Work in partnership with the nursing team to ensure safe withdrawal management
• Role model Alpha House’s values and be a positive ambassador when interacting with the public, partners, and businesses
• Provide educational presentations to clients on topics related to health, addictions, and homelessness
• Ensure clients residing in the program are following program requirements
• Complete daily chores, including cleaning (including bodily fluids) and laundry
• Participate in and attend regular team meetings and program evaluations as needed
• Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources
• Transport clients in an agency vehicle as needed
• Ensure compliance with regulatory standards (MSDS, OH&S, WHMIS, etc.)
• Assist in the Shelter and other programs as needed

As an Assist, you will also be given the opportunity to train in a Shift Supervisor capacity to develop your leadership skills and gain further experience.You will also be compensated accordingly when acting in this role ($27 per hour).

About You:

• A minimum of a two-year program in Addictions, Social Work, or related field from a Public Post-Secondary Educational Institution, or in progress towards one
• Front-line experience working with Indigenous and/or vulnerable populations and a desire to work with people who may be socially disadvantaged or have mental health challenges
• An understanding of addictions including withdrawal management, harm reduction, stages of change, trauma-informed care, crisis management, crisis counseling, recovery-oriented systems of care, and impact of mental health issues
• Must be tolerant, non-judgmental, and possess a high degree of compassion and empathy towards the homeless and those struggling with addictions and/or mental health
• Proven crisis management, problem-solving, rapport-building, and advocacy skills
• Excellent oral and written English communication skills and the ability to prepare and facilitate presentations
• Team player with strong interpersonal communication skills and the ability to communicate with respect, dignity, discretion, and maintain client confidentiality
• High degree of resourcefulness, flexibility, and adaptability, including time management and the ability to prioritize tasks with minimal supervision
• Computer literacy, including effective working skills in MS Word, Excel, and Outlook
• An understanding and appreciation for the Protection of Persons in Care Act

Position Requirements:

• Proof of being fully vaccinated against COVID-19
• Class 5 (Non-GDL) driver’s license
• Comfortable driving a large passenger van
• Be able to physically assist clients from prone to sitting or standing, and vice versa
• Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

• Meaningful work supporting vulnerable populations
• Medical Benefits after six months of continuous work
• Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply.