FT Place-Based Supportive Housing Case Worker - E (Overnight)

Calgary Homeless Foundation; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Calgary Homeless Foundation is seeking a PBSH Caseworker to provide support for individuals facing homelessness and addiction. This role involves working in a compassionate environment to promote stability and recovery, requiring strong crisis management skills and a deep understanding of the unique challenges faced by vulnerable populations.

Benefits

Medical and Dental Benefits after six months

Personal Development and training opportunities

Meaningful work supporting vulnerable populations

Qualifications

• Frontline experience supporting vulnerable populations (homelessness, addiction, mental health).
• Ability to provide crisis management and conflict resolution.
• Understanding of harm reduction and trauma-informed care.

Responsibilities

• Provide individualized care to clients, promoting harm reduction.
• Work in a team-based case management model.
• Help clients maintain housing and stability.

Skills

Crisis management

Advocacy

Rapport-building

Empathy

Communication

Time management

Interpersonal skills

Education

Minimum two-year diploma in Human Services

Tools

Microsoft Word

Excel

Outlook

Job description

Job Type:Permanent Full-Time (3 days on, 3 days off; 7pm–7am)

Pay: $24.95 per hour plus $2 overnight premium

About the Role

Alpha House operates multiple Place-Based Supportive Housing (PBSH) programs across Calgary, focused on providing care to individuals with complex needs and supporting long-term housing stability. These programs are built on our core values—meeting participants where they are at, eliminating barriers to entry, and offering a safe, compassionate space to address addiction and mental health challenges.

As a PBSH Caseworker, you’ll work in a team-based, case management model to help clients maintain housing and stability. You’ll provide individualized care while promoting harm reduction and housing-first philosophies in both word and action. This role requires strong crisis management, advocacy, and rapport-building skills, as well as a deep sense of empathy, respect, and ethical responsibility.

About You

We are looking for an experienced caseworker to join our PBSH program. The ideal candidate would have the following:

• A minimum two-year diploma in Human Services (or related field) from a public post-secondary institution, or actively enrolled
• Strong understanding of addiction, harm reduction, trauma-informed care, and the housing-first model
• Frontline experience supporting vulnerable populations, particularly those facing homelessness, addictions, or mental health challenges
• High degree of empathy, compassion, and non-judgmental support for clients
• Crisis management, de-escalation, and conflict resolution skills
• Excellent communication, time management, and interpersonal skills
• Technologically proficient in Microsoft Word, Excel, and Outlook
• Able to maintain confidentiality and adhere to privacy standards
• A team player with the ability to work independently
• Flexible, resourceful, and adaptable
• Familiarity with the Protection of Persons in Care Act

Position Requirements

• Proof of being fully vaccinated against COVID
• Be able to physically assist clients from prone to sitting or standing, and vice versa
• Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position
• Ability to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. We believe in meeting people where they are at and offering practical, compassionate, and professional support throughout their journey.

Benefits of working at Alpha House

• Meaningful work supporting vulnerable populations
• Medical and Dental Benefits after six months of continuous work
• Personal Development and training opportunities
  
  
  

If this role sounds like something you are interested in, we urge you to apply!