FT Keyholder, Sandro- Halton Hills, Ontario

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Halton Hills; On-site; CAD 35,000 - 45,000; Full time

Job summary

A luxury fashion retailer in Halton Hills is seeking a passionate Key Holder to support the Store Manager and Assistant Store Manager. The role involves assisting in daily operations, customer engagement, and cash handling responsibilities. Ideal candidates will have over a year of service experience, a love for customer service, and strong communication skills. The position offers career growth, a generous shopping discount, and a vibrant work environment.

Benefits

Voluntary Health Plan

401K Retirement Savings Plan

Paid Time Off

Wardrobe Allowance

Generous Shopping Discount

Career Growth Opportunities

Qualifications

• 1+ years of prior service experience.
• Love for Customer Service.
• Excellent communication skills.

Responsibilities

• Support Store Manager and Assistant Store Manager.
• Perform cash reconciliation and store safety checks.
• Assist with escalated customer issues.

Skills

Customer Service

Communication Skills

Fashion Savvy

Outgoing Personality

Social Media Engagement

Job description

LOCATION: Sandro, Toronto Premium Outlets

Keyholder

At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries.

SMCP has successfully developed a business model that blends elements of luxury and fast fashion based on the belief that Parisian elegance is only as desirable as it is sustainable, and has therefore set ambitious sustainability objectives for 2025 to help preserve our planet.

Job Overview

We are looking for a passionate and inspirational Key Holder to support both Store Manager and Assistant Store Manager to ensure the smooth efficient running of the Store.

Be part of a fun and upbeat environment building relationships and outreach to our customers. Take part in creating fitting room experiences as well as wardrobing and styling clients from head to toe. Be part of the customer/sales associate experience creating a welcoming and inclusive culture.

Responsibilities

Keyholder functions will include using your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as well as have responsibility in opening/closing, be familiar with the stores goals, KPI results, oversee store safety, assist with escalated customer issues, provide support to new employees, operational tasks, and leadership duties in the absence of Store Manager or Assistant Store Manager.

Requirements

• 1+ years of prior service experience.
• Love for Customer Service
• Friendly and outgoing
• Solid Communication Skills
• Fashion Savvy
• Social Media Following (Preferred)
• Flexibility (as it relates to scheduling).

What We Offer

• Voluntary Health Plan + 401K Retirement Savings Plan
• Paid Time Off: Paid holidays + vacation
• Wardrobe (4 pieces per season based on eligibility)
• Generous Shopping Discount - 50% off Retail
• Career Growth: you will have the opportunity to work with an experienced Leader who will help you to achieve your full potential.
• Opportunity to Participate in Our Retail Stylist Program.

Canadian Law requires that employers hire only individuals who are authorized to be lawfully employed in Canada. In compliance with these laws, SMCP CANADA INC. will verify the status of every individual offered employment with the Company.