FSQ Specialist

McCain Foods; Florenceville-Bristol; Hybrid; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Leave & holidays

Mental health resources

Job summary

McCain Foods in Florenceville-Bristol, NB, Canada, seeks an FSQ Specialist to own finished product hold/release, GMP/HACCP audits, and quality data management in SAP QM and Intelex, ensuring regulatory compliance and traceability.

You’ll train team members, lead documentation control, and drive continuous improvement in a fast-paced plant while collaborating with Quality, Operations and Warehouse teams.

Qualifications

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related scientific discipline.
• 1 to 3 years of manufacturing and/or laboratory experience within the food industry preferred (internship experience will be considered).
• Strong understanding of food safety systems, HACCP principles, and food regulatory requirements.
• Knowledge of statistical analysis and interpretation of experimental data.
• Sound mathematical aptitude and foundational food science knowledge.
• Working knowledge of manufacturing operations and food production environments.
• Experience with SAP, particularly SAP QM, preferred.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Proven ability to work with urgency in a fast-paced manufacturing environment.
• Excellent communication, training, and collaboration skills.

Responsibilities

• Manage finished product hold and release activities, including review and disposition of held products and rework documentation.
• Track and report non-conforming inventory and key departmental quality performance metrics.
• Support traceability, withdrawal, and recall processes, including participation in traceability exercises.
• Serve as the SAP QM Super User, supporting quality data management, inspection plans, release coordination, and master data maintenance.
• Act as the Intelex Quality Super User, providing system expertise, training, and audit support.
• Own document control processes, ensuring plant procedures and records meet corporate and audit requirements.
• Support net contents compliance by maintaining systems, analyzing lot summary reports, and reporting results.
• Oversee batch status activities and hold/release processes within warehouse management systems.
• Conduct GMP, HACCP, procedural, and documentation audits on the production floor.
• Provide coaching and training to team members while identifying opportunities for process improvements and supporting quality-related projects.
• Maintain consumer complaint awareness and assist with sample shipments and special projects.
• Support flexible operational requirements, including occasional coverage of off-shift activities when needed.

Skills

Food safety systems

HACCP principles

Data analysis

Communication skills

SAP QM

Intelex quality system

Documentation control

Traceability knowledge

Education

Bachelor’s degree in Food Science, Microbiology, Chemistry, or related

Tools

SAP QM

Intelex

Job description

Position Title: FSQ Specialist

Position Type: Regular - Full-Time

Requisition ID: 44194

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About The Role.

The FSQ Specialist plays a critical role in ensuring finished product quality, food safety, regulatory compliance, and operational excellence within the manufacturing environment. This role is responsible for product hold and release activities, quality systems administration, documentation control, net contents compliance, data analysis, and continuous improvement initiatives. The FSQ Specialist works closely with Quality, Operations, and Warehouse teams to identify, solve, and prevent quality-related issues while supporting food safety and quality management systems.

What You’ll Be Doing.

• Manage finished product hold and release activities, including review and disposition of held products and rework documentation.
• Track and report non-conforming inventory and key departmental quality performance metrics.
• Support traceability, withdrawal, and recall processes, including participation in traceability exercises.
• Serve as the SAP QM Super User, supporting quality data management, inspection plans, release coordination, and master data maintenance.
• Act as the Intelex Quality Super User, providing system expertise, training, and audit support.
• Own document control processes, ensuring plant procedures and records meet corporate and audit requirements.
• Support net contents compliance by maintaining systems, analyzing lot summary reports, and reporting results.
• Oversee batch status activities and hold/release processes within warehouse management systems.
• Conduct GMP, HACCP, procedural, and documentation audits on the production floor.
• Provide coaching and training to team members while identifying opportunities for process improvements and supporting quality-related projects.
• Maintain consumer complaint awareness and assist with sample shipments and special projects.
• Support flexible operational requirements, including occasional coverage of off-shift activities when needed.

What You’ll Need To Be Successful.

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related scientific discipline.
• 1 to 3 years of manufacturing and/or laboratory experience within the food industry preferred (internship experience will be considered).
• Strong understanding of food safety systems, HACCP principles, and food regulatory requirements.
• Knowledge of statistical analysis and interpretation of experimental data.
• Sound mathematical aptitude and foundational food science knowledge.
• Working knowledge of manufacturing operations and food production environments.
• Experience with SAP, particularly SAP QM, preferred.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Proven ability to work with urgency in a fast-paced manufacturing environment.
• Excellent communication, training, and collaboration skills.

About The Team.

The FSQ Specialist is a key member of the Food Safety & Quality team and works closely with Production, Warehouse, Supply Chain, and Continuous Improvement partners. This role serves as a subject matter expert for quality systems, compliance, and product release processes while helping drive a culture of food safety, quality, and operational excellence across the facility.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

AI & Digital Capabilities.

At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.

The McCain Experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

Compensation Package: - Starting at 26.17 CAD hourly + Bonus eligibility + Hourly Pay Differential for applicable shifts

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit details are available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Manufacturing

Location(s): CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)