Frontline Primary Care Assistant: Patient Care & Scheduling

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 32,000 - 36,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) seeks a Primary Care Assistant for the Access Downtown team in Winnipeg. The role supports client care activities, manages appointments and records, and serves as the front-line contact for clients and the care team.

It requires strong communication, confidentiality, and proficiency with EMR and Microsoft Office. The position is in-person, with days, evenings, and weekends shifts, and a maternity leave term.

Qualifications

• Minimum two years related healthcare experience.
• Experience with email and computerized calendars.
• Preferred knowledge of electronic medical records.
• Familiarity with medical records, statistics, and PHI handling.
• Switchboard/receptionist experience.

Responsibilities

• Manage client appointments, schedules, and records.
• Serve as primary contact for clients and care team.
• Maintain workflow and patient flow in an inter-professional setting.
• Contribute to a respectful, confidential clinic environment.
• Support workload sharing within the team.

Skills

Customer service

Medical terminology

Microsoft Word

Microsoft Excel

Outlook

Typing 40 wpm

English proficiency

Cultural Safety

Team player

Confidentiality

Education

High school diploma

Unit Clerk Course

Medical Office Assistant Course

CPR training

Tools

EMR system

MS Word

MS Excel

Outlook

Job description

Winnipeg Regional Health Authority (WRHA) seeks a Primary Care Assistant for the Access Downtown team in Winnipeg. The role supports client care activities, manages appointments and records, and serves as the front-line contact for clients and the care team.

It requires strong communication, confidentiality, and proficiency with EMR and Microsoft Office. The position is in-person, with days, evenings, and weekends shifts, and a maternity leave term.