Front Store Supervisor Part Time

Shoppers Drug Mart; Saskatoon; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is looking for a Part-Time Supervisor to join their team. In this role, you will manage customer service functions, ensuring a high standard of service and compliance with store policies. You'll train staff, handle cash management, and maintain a clean and organized store image. This position offers a chance to work in a supportive environment that values customer satisfaction and community engagement. Join a company that recognizes the importance of diversity and provides opportunities for personal and professional growth.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Planning, judgment, and decision-making skills are essential.
• Independent thinking and problem-solving skills for customer satisfaction.

Responsibilities

• Manage customer service functions, including cash and merchandising.
• Train staff and ensure compliance with store policies.

Skills

Planning

Judgment

Decision-making

Independent thinking

Problem-solving

Time management

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the centre of everything you do.

Why this role is important?

Shoppers Drug Mart Kensington is seeking an experienced Part-Time Supervisor.

Summary:

Managing customer service functions, including cash, cashiers, and merchandising.

Duties & Responsibilities:

Human Resources:

• Ensures cashier/merchandising staff comply with all store policies and operating procedures.
• Trains cashiers/merchandisers in job functions.
• Provides ongoing guidance and instruction.

Loss Prevention:

• Ensures all loss prevention standards are implemented, manages daily cash office inventory, cashier tracking, tracking sheets, and PC Optimum procedures.

Customer Service:

• Ensures store employees present a proper image to the public in accordance with the Uniform Policy.
• Answers inquiries regarding the location of products, rainchecks, etc.
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.).
• Promotes the CSI Survey.

Merchandising:

• Ensures shelves are clean and organized with proper rotation.
• Ensures product displays are set up and taken down as directed by the AFSM/FSM.

General:

• Maintains standards of housekeeping and store image.
• Complies with all Health and Safety requirements.
• May perform clerical and banking duties.
• Follows all store policies and procedures.
• Follows loss prevention policies and procedures.
• Performs other duties as required, including cashier duties when necessary.

Qualifications:

• Planning, judgment, and decision-making skills.
• Independent thinking related to organizing the store.
• Problem-solving skills to ensure customer satisfaction.

Experience:

• Computer literate.
• Organized with efficient time management skills.
• Knowledge of products and supplies.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while benefiting from a national brand. Enjoy a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care about your patients, co-workers, customers, and community.

Our Associate Owners recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.