Front Store Supervisor- Availability till midnight required

Shoppers Drug Mart Inc.; Calgary; On-site; CAD 35,000 - 50,000; Part time

Job summary

A local Shoppers Drug Mart in Calgary, Alberta is hiring a Front Store Supervisor. This role focuses on managing customer service, ensuring compliance with store policies, and training staff. Ideal candidates possess strong organizational and problem-solving skills, along with a commitment to excellent customer service.

Benefits

Employee discounts

Flexible schedules

Competitive pay

Online learning opportunities

Supportive workplace respecting diversity

Qualifications

• Strong planning and organization skills required.
• Judgment and decision-making are key for customer satisfaction.
• Experience with computer systems and inventory knowledge is beneficial.

Responsibilities

• Manage cashier/merchandising staff and ensure policy compliance.
• Train staff and provide ongoing guidance.
• Implement loss prevention standards and maintain store cleanliness.

Skills

Planning

Judgment

Decision-making

Problem-solving

Organizational skills

Time management

Computer literacy

Job description

Front Store Supervisor - Availability till midnight required

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary: Managing customer service functions, including cash, cashiers, and merchandising.

Responsibilities:

• Ensure cashier/merchandising staff comply with store policies and procedures.
• Train cashiers/merchandisers in their roles.
• Provide ongoing guidance and instruction.

Loss Prevention:

• Implement loss prevention standards, manage cash inventory, and track cashier activities.

Customer Service:

• Maintain proper store image according to policy.
• Assist customers with inquiries and resolve issues.
• Promote the CSI survey.

Merchandising:

• Keep shelves clean, organized, and properly stocked.

General:

• Maintain store cleanliness and safety standards.
• Perform clerical and banking duties as needed.
• Adhere to all policies, including loss prevention.
• Perform cashier duties when required.

Qualifications:

• Planning, judgment, and decision-making skills.
• Ability to organize and think independently.
• Problem-solving skills for customer satisfaction.

Experience:

• Computer literacy.
• Organizational skills.
• Time management.
• Knowledge of products and supplies.

Why work in a Shoppers Drug Mart store? Each store is owned by a local Associate-Owner, providing support from a national brand, with benefits like discounts, flexible schedules, competitive pay, and online learning. Take ownership and serve your community while respecting Canada's diversity. Accommodation is available for applicants with disabilities. Upholding the law is part of our Code of Conduct.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail

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