Front Store / Postal Clerk

Neighbourly Pharmacy; Medicine Hat; On-site; CAD 34,000 - 45,000; Full time

Job summary

A leading community pharmacy network in Medicine Hat is seeking a full-time Front Store/Postal Clerk. The role involves providing excellent customer service, operating the cash register, and supporting store operations. Applicants should have strong cash handling skills and the ability to multitask in a fast-paced environment. Join a dedicated team committed to patient care and community support.

Qualifications

• Experience in retail or cashiering is an asset.
• Ability to multitask in a fast-paced environment.
• Criminal Record Check required.

Responsibilities

• Provide warm customer service and handle inquiries.
• Operate the cash register and manage stock.
• Ensure cleanliness and organization of the store.
• Support promotional setups and manage inventory.

Skills

Customer service skills

Cash handling

Product knowledge

Merchandising

Clear communication

Job description

Overview

Neighbourly Pharmacy is looking for a full-time Front Store/Postal Clerk to join our team at Sandstone Pharmacies Crescent Heights in Medicine Hat, AB.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escalate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
• Criminal Record Check required

Who We Are

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.