Front Store Manager in Training NB

Loblaw Advance; Coverdale; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading retail chain as a Front Store Manager, responsible for managing store operations and delivering exceptional customer service. This training position offers a chance to lead staff, analyze financial reports, and ensure store objectives are met, all while working in a community-centered environment.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Minimum of 5 years retail management experience required.
• Strong business and financial acumen crucial.
• Ability to drive business and lead by example.

Responsibilities

• Manage overall performance of the Front Store including cosmetics.
• Ensure staffing levels are adequate and maintain store standards.
• Conduct performance reviews and coach staff.

Skills

Planning

Judgment

Decision-making

Inventory management

Leadership

Mentorship

Time management

Organization

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

This is a training position for selected spots in New Brunswick.

Summary

The Front Store Manager (FSM) is responsible for managing the overall performance of the Front Store. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The FSM leads staff in providing excellent customer service, manages processes and procedures, utilizes financial resources, and ensures store objectives are achieved.

Operations

DUTIES & RESPONSIBILITIES:

• Maintains Store Standards to optimize customer experience, drive traffic, and positively impact profitability.
• Works with the Management Team to ensure Store Standards are consistently maintained, including in the backroom.
• Manages labour scheduling and leverages Workforce Management (WFM) to maximize productivity.
• Ensures staffing levels are adequate to operate the business effectively.

Human Resources

• Complies with Human Resources Standards.
• Supports hiring for all departments except Pharmacy.
• Maintains wage administration within SLPH guidelines.
• Conducts probationary and annual performance reviews.
• Manages staff performance through coaching, action planning, and follow-up.
• Drives Blue Culture, engagement, and motivates staff through core values.

Finance

• Analyzes financial reports, identifies trends, and addresses discrepancies using FSM Monitoring Reports.
• Meets period, quarterly, and annual targets.
• Sets departmental goals to motivate employees and ensures goals are achieved.
• Develops strategies to improve store efficiency.

Qualifications

• Planning, judgment, and decision-making skills.
• Inventory management planning and preparation.
• Ability to control expenses through judgment and decision-making.
• Effective leadership, mentorship, and staff development.
• Time management and prioritization skills.
• Strong organization and planning abilities.

Experience

• Minimum of 5 years retail management experience.
• Ability to drive business, lead by example, and support corporate programs.
• Effective teamwork with management.
• Excellent interpersonal, coaching, and communication skills.
• Strong business and financial acumen.
• Ability to build relationships with internal and external stakeholders.

J2WRTL

J2WFSM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for patients, co-workers, customers, and the community.

Associate Owners in the Shoppers Drug Mart network value Canada's diversity, reflecting it in their products, hiring practices, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct, reinforcing customer and stakeholder trust.