Front Store Manager

Neighbourly Pharmacy Inc.; Sault Ste. Marie; Hybrid; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP

Paid vacation

Employee Assistance Program

Career growth opportunities

Job summary

Neighbourly Pharmacy Inc. is seeking a Front Store Manager for Market Mall Pharmacy in Sault Ste. Marie, Ontario. This full-time role oversees front store operations, staff, inventory, and promotions to drive store performance and customer satisfaction.

The position offers benefits, paid vacation, RRSP, and opportunities for career growth within Canada’s largest community pharmacy network.

Qualifications

• 3 to 5 years of retail management experience (preferred).
• Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
• Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
• Valid driver’s licence required.
• Criminal Record Check required

Responsibilities

• Lead and support initiatives aligned with the store’s strategic objectives.
• Adhere to and promote policy manual, fostering a positive work environment.
• Oversee returns, complaints, store security, and employee discounts; delegate as appropriate.
• Manage cash handling, daily reports, banking, and deposits.
• Ensure proper store opening/closing, alarm activation, and day-end procedures.
• Oversee front store staffing and performance.
• With HR, manage hiring, discipline, and termination as needed.
• Oversee inventory control in line with budgets and supplier programs.
• Assist with budgeting, purchasing, pricing, and inventory strategies to maximize margins.
• Set and execute promotional goals, including ordering and setup.
• Monitor market trends and adjust promotions, product mix, or merchandising.
• Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing.
• Manage Monthly Cycle Count Schedule and report inventory.
• Coordinate signage and POP materials, including banners and shelf talkers.
• Support Store Operator/Pharmacy Manager with miscellaneous tasks.

Skills

Retail management

People management

Interpersonal skills

Communication skills

Driver’s license

Criminal Record Check

Job description

275 Second Line W #180, Sault Ste. Marie, ON P6C 2J4, Canada

Job Description

Posted Tuesday, August 25, 2026 at 4:00 AM

Market Mall Pharmacy is looking for a full-time Front Store Manager to join our team in Sault Ste. Marie, Ontario.

Compensation listed is a starting point only and will be determined based on the candidate's experience.

Responsibilities:

• Lead and support initiatives aligned with the store’s strategic objectives.
• Adhere to and promote the Neighbourly Pharmacy policy manual, fostering a positive work environment that attracts, retains, and engages employees.
• Oversee practices related to returns, complaints, store security, and employee discounts, delegating responsibilities where appropriate.
• Manage or delegate responsibilities for cash handling, daily reports, banking, and deposits.
• Ensure proper store opening/closing, alarm activation, and day-end procedures.
• Oversee and manage all aspects of front store staffing.
• In collaboration with HR, manage hiring, discipline, and termination as needed.
• Oversee inventory control in line with budgets and preferred supplier programs.
• Assist the Store Operator with budgeting, purchasing, pricing, and inventory strategies to maximize gross margins.
• Set and execute promotional goals, including ordering and setup.
• Monitor market trends and adjust promotions, product mix, or merchandising as needed.
• Control shrinkage related to returns, payouts, theft, and pricing errors; ensure proper receiving and pricing procedures are followed.
• Manage the Monthly Cycle Count Schedule and report inventory to the Neighbourly Pharmacy Inventory Manager.
• Coordinate signage and POP materials, including placement of banners, promotional signage, and shelf talkers.
• Miscellaneous tasks to support the Store Operator/Pharmacy Manager.

Qualifications:

• 3 to 5 years of retail management experience (preferred), with proven ability to lead and train teams.
• Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
• Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
• Valid driver’s licence required.
• Criminal Record Check required

Schedule:

• 40 hours per week (Full-time)
• The store operates Monday to Friday from 9:00 a.m. to 8:00 p.m., Saturday from 9:00 a.m. to 5:00 p.m., and Sunday from 10:00 a.m. to 5:00 p.m.
• Regular shifts will be scheduled within these hours, with occasional evening and weekend shifts as required.
• Paid vacation
• Comprehensive health and dental benefits
• Bonus
• Employee Assistance Program
• Registered Retirement Savings Plan (RRSP)
• Opportunity for career growth and professional development support

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

275 Second Line W #180, Sault Ste. Marie, ON P6C 2J4, Canada