Front Store Clerk

Neighbourly Pharmacy; Kingston; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Health and dental benefits

Career growth

Job summary

DrugSmart Pharmacy Queens in Kingston, Ontario is seeking a full-time Front Store Clerk. You will greet customers, operate the cash register, stock shelves, and maintain store cleanliness while following policy guidelines. The role emphasizes product knowledge, merchandising, and customer service.

The position offers paid vacation, comprehensive health and dental benefits, and opportunities for career growth and development within a growing pharmacy network.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and escalate complaints as needed.
• Report customer feedback and concerns to the store manager.
• Remain productive between customer interactions.
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Skills

Cash handling

Customer service

Stamina multitasking

Communication

Merchandising

Professional appearance

Criminal record check

Job description

DrugSmart Pharmacy Queens is looking for a full-time Front Store Clerk to join our team in Kingston, Ontario.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and escalate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and a name tag
• Criminal Record Check required

Schedule

• 40 hours per week.
• The regular schedule is Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Candidates must also be willing to work occasional weekend shifts as needed to meet operational and business requirements.

Compensation & Benefits

• Paid vacation
• Comprehensive health and dental benefits
• Opportunity for career growth and professional development support

Who We Are

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.