Front Store Clerk

Neighbourly Pharmacy; Oxbow, Halifax Regional Municipality; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking a Front Store Clerk to enhance customer experience at their community pharmacy. This role involves greeting customers, managing cash transactions, and ensuring the store is well-stocked and organized. The ideal candidate will possess strong communication skills and a friendly demeanor, as well as the ability to multitask in a fast-paced environment. Join a rapidly growing network dedicated to outstanding patient care and community service, where your contributions will make a meaningful impact. If you thrive in a collaborative setting and are passionate about customer service, this opportunity is perfect for you.

Benefits

Dental care

Disability insurance

Employee assistance program

Extended health care

Paid time off

Qualifications

• Ability to handle cash accurately and provide excellent customer service.
• Experience in retail and merchandising is preferred.

Responsibilities

• Greet customers warmly and assist with inquiries at the cash register.
• Maintain store appearance and ensure products are well-displayed.
• Handle customer complaints and maintain a positive shopping experience.

Skills

Customer Service

Cash Handling

Communication

Multitasking

Merchandising

Education

High School Diploma

Job description

Neighbourly Pharmacy is looking for a Front Store Clerk to join our team at Spencer's Pharmacy in Oxbow, Saskatchewan.

Responsibilities:

• Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
• Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting.
• This position will include job variety, and the successful candidate will work at the cash register, stock shelves, and tidy the aisle.
• Pay attention to store security. Follow store policy regarding the handling of shoplifters.
• Display all goods in the shop properly and arrange them so customers can quickly discover them.
• Develop product knowledge and learn about new products. Know product locations and store layout.
• Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out.
• Handle lottery and CBO tickets as per store procedures.
• Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint.
• Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
• Maintain the store's general appearance and make sure everything is clean, restocked, and well-arranged.
• Learn and utilize proper merchandising techniques such as shelf label placement, stock rotation, and facing.
• Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock.
• Maintain product data and inventory, and make sure the reordering process is simple.
• Participate in the development and preparation of displays, windows, and seasonal promotions.
• Always keep busy and productive. When cashiering, identify tasks that can be performed between customers.
• Miscellaneous tasks to support the Front Store Manager and Store Operator/Pharmacy Manager.

Qualifications:

• The successful candidate must be able to handle cash with accuracy.
• Ability to function for an extended period while standing.
• Some customer service and cashiering experience is preferred.
• Ability to communicate clearly and courteously with customers.
• Excellent product or service knowledge.
• Multitask and manage the demands of numerous clients at once.
• Merchandising and retail experience are assets.
• Mature and cooperative attitude.
• Professional image, including a name tag and proper grooming.
• Criminal Record Check required.

Schedule:

• 37.50 hours per week.
• The store is open Monday to Friday from 9:00 a.m. to 5:30 p.m.
• 7.5-hour shift
• Day shift
• Monday to Friday

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Paid time off

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.