Front Store Clerk

Neighbourly Pharmacy; Clearview; On-site; CAD 32,000 - 42,000; Full time

Job summary

Neighbourly Pharmacy is seeking a Front Store Associate to greet customers, handle inquiries, and perform cashier duties while maintaining shelves and displays. The role emphasizes friendly service, accuracy at the register, and teamwork in a busy retail environment.

Candidates should have strong merchandising skills, great communication, and a professional appearance. Criminal record checks are required to ensure safety and compliance within our Canada-wide network of pharmacies.

Qualifications

• Accurate cash handling and strong customer service skills.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag.
• Criminal Record Check required.

Responsibilities

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks.
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays.
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling.
• Monitor cash levels, anticipate change needs, and request pickups when necessary.
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout.
• Merchandise products effectively using shelf labels, rotation, and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and elevate complaints as needed.
• Report customer feedback and concerns to the store manager.
• Remain productive between customer interactions.
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager.

Skills

Cash handling

Customer service

Multitasking

Communication

Merchandising

Professional appearance

Criminal record check

Job description

Responsibilities:

• Provide warm, friendly customer service by greeting all customers and handling inquiries courteously
• Operate the cash register, stock shelves, tidy aisles, and support various front-store tasks
• Ensure store cleanliness and organization, including performing light janitorial duties and maintaining displays
• Follow store policies on security, shoplifting, lottery, and CBO ticket handling
• Monitor cash levels, anticipate change needs, and request pickups when necessary
• Develop strong product knowledge, stay informed about new items, and maintain awareness of store layout
• Merchandise products effectively using shelf labels, rotation, and facing techniques
• Manage allocated sections and notify buyers of out-of-stock items
• Assist in inventory maintenance and support reordering processes
• Support seasonal displays and promotional setups
• Handle difficult customer situations with tact and elevate complaints as needed
• Report customer feedback and concerns to the store manager
• Remain productive between customer interactions
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Qualifications:

• Accurate cash handling and strong customer service skills
• Ability to stand for extended periods and multitask in a fast-paced environment
• Clear, courteous communication and strong product knowledge
• Experience in merchandising, retail, or cashiering is an asset
• Mature, cooperative attitude with a professional appearance, including proper grooming and name tag
• Criminal Record Check required

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacyis an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.

While all responses are appreciated, only those being considered for interviews will be acknowledged.