Front Office Manager Required in Luxembourg

World Overseas services LLP; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hospitality service provider is looking for a Front Desk Manager in Canada to oversee the reception team and ensure excellent customer service. The ideal candidate has 4-10 years of experience in hospitality and will manage, train, and resolve customer interactions at the front desk. This is a full-time work-from-office role.

Qualifications

• 4-10 years of experience in hospitality or front desk management.
• Ability to handle customer interactions professionally.
• Experience in training and managing a team.

Responsibilities

• Manage and train the concierge and reception team.
• Ensure customer service at the front desk is professional and friendly.
• Handle customer complaints and interactions.

Education

Any Bachelor Degree

Post Graduate Diploma

Job description

Managing and training the concierge, night auditor, and team of receptionists, ensuring the front desk provides a professional and friendly service to customers. Handling customer interactions, including resolving complaints at the desk.

Requirements:

• Experience: 4 - 10 Years

• No. of Openings: 50

• Education: Any Bachelor Degree, Post Graduate Diploma

• Role: Front Desk Manager

• Industry Type: Hotel / Restaurant / Hospitality

• Gender: [ Male / Female ]

• Type of Job: Full Time

• Work Location Type: Work from Office