Front Office Host (Overnight) - Part time

Hyatt Hotels Corporation; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

Hyatt Regency Vancouver seeks a part-time Front Office Host dedicated to providing excellent guest services. Responsibilities include guest registration, handling inquiries, and processing payments. This role requires effective communication and the ability to thrive in a fast-paced environment.

Benefits

Discounted lodging accommodations worldwide

Discounts on food and beverages

Discounted transit passes

Recognition programs

Excellent training and professional development

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Ability to stand for long periods.
• Experience in customer service roles desired.

Responsibilities

• Guest registration and processing payments.
• Communicating hotel services and promotions.
• Responding to guest inquiries.

Skills

Customer service

Communication

Multi-tasking

Detail-oriented

Upselling

Tools

Opera property management system

Job description

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive colleagues who focus on providing efficient service and meaningful experiences. Our colleagues choose us because we offer great opportunities, growth and development, a caring and inclusive culture, and fantastic benefits such as :

• Discounted lodging accommodations worldwide
• Discounts on food and beverages
• Discounted transit passes
• Recognition programs
• Excellent training and professional development

The Hyatt Regency Vancouver is seeking a dedicated, customer service-oriented professional to join the Front Office team as a Part-time (Overnight) - Front Office Host .

Responsibilities include guest registration, communicating hotel services and promotions, processing payments, and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Host.

Starting wage is $24.80 / hr, increasing to $28.93 / hr after 6 months, and $33.06 / hr after 1 year.

We value performance, career opportunities, and a supportive environment. If you're ready for this challenge, we want to hear from you.

Joining Hyatt Regency Vancouver means being part of a diverse, inclusive team that reflects the world we serve. We promote respect, integrity, humility, empathy, creativity, and fun. Our purpose is to care for people so they can be their best .

We acknowledge the traditional, ancestral, and unceded territories of the Coast Salish Peoples and honor all Nations who live and work on this land, fostering leadership in reconciliation.

We welcome colleagues and guests from around the world, embracing diverse perspectives. Discrimination and hatred have no place at Hyatt Hotels.

Visa Requirements : Must be legally eligible to work in Canada. We cannot assist with work authorization.

Qualifications

• Desire to satisfy others in a fast-paced environment
• Availability for various shifts, especially Fridays, Saturdays, Sundays, and holidays ( graveyard shifts )
• Ability to stand for long periods
• Refined verbal and written communication skills
• Ability to multi-task, prioritize, and be detail-oriented
• Experience with Opera property management system (asset)
• Basic math skills
• Ability to make quick, effective decisions
• Ability to interact with diverse individuals
• Upselling experience (asset)
• Knowledge of a second language (asset)

Physical Aspects :

• Constant standing and writing throughout shift
• Frequent walking
• Occasional kneeling, pushing, pulling, lifting
• Occasional stairs and ramp navigation

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