Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Whitehorse; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a key role in enhancing guest experiences and leading a dedicated team. This position offers the opportunity to develop your leadership skills while fostering a fun and safe work environment. With a commitment to community engagement and career growth, this role is perfect for those who thrive in fast-paced settings and are passionate about hospitality. Enjoy flexible scheduling and recognition programs that contribute to a fulfilling career path.

Benefits

Flexible Scheduling

Leadership Training Programs

Scholarship Program

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role in a restaurant or hospitality setting.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Ensure excellent guest experiences and uphold brand standards.

Skills

Leadership

Organizational Skills

Time Management

Customer Service

Education

High School Diploma

Experience in Hospitality

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your work-life balance
• Come for a job, stay for a career – there are exciting opportunities for growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works "Shoulder to Shoulder" with team members, coaching in the moment
• Driven to develop skills and seeks continuous learning opportunities
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to upholding the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Effectively communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive demeanor and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!