Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Westbank First Nation #9; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a crucial role in ensuring an exceptional experience for guests and team members alike. This position offers the chance to lead by example, coach your team, and contribute to a positive work environment. With flexible scheduling and opportunities for career growth, this role is perfect for those who thrive in a fast-paced setting and are passionate about hospitality. Be part of a company that values integrity, innovation, and community involvement, making every day rewarding and fulfilling.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training Programs

Mentorship Initiatives

Recognition Programs

Qualifications

• Strong leadership and coaching skills to guide team members.
• Ability to manage time effectively and achieve goals.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training and development of Front of House team members.

Skills

Leadership

Time Management

Coaching

Customer Service

Education

High School Diploma

Hospitality Management Certification

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, mentorship initiatives, and development opportunities
• A respectful work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works "Shoulder to Shoulder" with team members, coaching in the moment
• Seeks continuous learning and skill development
• Achieves goals through strong organization and effective time management
• Builds relationships by working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports team growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations, Boston Pizza is the place for you!