Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Vancouver; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in casual dining is seeking a Front of House Supervisor to enhance the guest experience and lead a dynamic team. This role involves supporting daily operations, training team members, and fostering a positive work culture. With a focus on leadership and hospitality, you will play a key role in ensuring that guests receive exceptional service. If you thrive in a fast-paced environment and are passionate about team development, this opportunity is perfect for you. Join a company that values integrity, growth, and community involvement.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training Programs

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role within a restaurant environment.
• Strong communication skills and ability to lead a team.

Responsibilities

• Assist the General Manager with daily operations of the restaurant.
• Support training and development of Front of House team members.

Skills

Leadership

Time Management

Team Building

Customer Service

Education

High School Diploma

Hospitality Management Degree

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, mentorship initiatives, and development opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works alongside team members to coach and support them
• Continuously seeks to develop skills and learn new ones
• Achieves goals through organization and effective time management
• Builds relationships by working cohesively with team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and has been recognized as one of Canada's 50 Top Managed Companies for more than 20 years. We are dedicated to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!