Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Fort Frances; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a vital role in ensuring an exceptional experience for guests and team members alike. In this dynamic position, you will assist in daily operations, champion a positive workplace culture, and lead by example. With opportunities for career growth and a focus on community engagement, this role is perfect for someone who thrives in a fast-paced environment and is passionate about hospitality. Become part of a team that values integrity and innovation while making a difference in your local community.

Benefits

Flexible Scheduling

Career Growth Opportunities

Boston Pizza Scholarship Program

Leadership Training Programs

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a supervisory role in a restaurant or hospitality setting.
• Strong organizational skills and ability to manage a team effectively.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training and performance management of Front of House team members.

Skills

Leadership

Time Management

Communication

Teamwork

Education

High School Diploma

Hospitality Management Degree

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant's daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works alongside team members to coach and support them
• Continuously seeks to develop skills and learn new ones
• Achieves goals through strong organization and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!