Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Castlegar; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you'll play a pivotal role in daily operations and team management. This position offers a dynamic work environment that fosters career growth and community involvement. You'll lead by example, ensuring exceptional service and a positive atmosphere for both guests and team members. With flexible scheduling and opportunities for leadership training, this role is perfect for those passionate about hospitality and teamwork. Be part of a respected culture that values your feedback and contributions.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training

Mentorship Initiatives

Recognition Programs

Qualifications

• Experience in a supervisory role in a restaurant or hospitality setting.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Assist the General Manager with daily operations and team performance.
• Support training and development of Front of House team members.

Skills

Leadership

Time Management

Organizational Skills

Communication

Education

High School Diploma

Hospitality Management Certification

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works "Shoulder to Shoulder" with team members, coaching in the moment
• Continuously seeks to develop skills and acquire new knowledge
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports their implementation
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are dedicated to exceeding guest expectations daily, Boston Pizza is the place for you!