Front of House Supervisor

Boston Pizza International, Inc.; Burlington; On-site; CAD 25,000 - 29,000; Full time

Job summary

Boston Pizza International, Inc. in Burlington, Canada, is seeking a Front of House Supervisor/Bartender to assist the General Manager with daily operations, training, and performance management of the Front of House team. You will help ensure an excellent guest experience and support the bar during busy periods.

Lead by example, nurture a fun, safe workplace, and uphold brand standards and food safety. This role demands strong organization, teamwork, and communication across AGM and FOH

Qualifications

• Experience in front of house supervision and guest service leadership.
• Ability to train, coach, and assess Front of House staff.
• Strong communication and time-management skills required.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training, development, and performance management of FOH team members.
• Help the Bartender during busy periods and cover shifts as needed.
• Uphold Boston Pizza brand standards, safety, and a positive work environment.

Skills

FOH supervision

Bartending support

Team leadership

Training

Job description

Front of House (FOH) Supervisor

A Front of House Supervisor / Bartender at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor/ Bartender supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish, help the Bartender when the bar gets busy , fill ina bartender shift to cover if needed. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment
• Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
• Maintains a positive composure and thrives in a fast-paced environment

Pay Range: $17.95 - $21.00 CAD Hourly

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!