Front of House Shift Manager (New West End Location)

L'OCA; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

L’OCA Quality Market is seeking a Front of House Shift Supervisor for a new restaurant in West Edmonton. This role involves leading a team, ensuring excellent guest experiences, and managing daily operations. With a focus on quality service and local sourcing, candidates with a passion for the food industry are encouraged to apply.

Qualifications

• Leadership experience in a restaurant setting.
• Excellent customer service skills.
• Strong organizational abilities in a fast-paced environment.

Responsibilities

• Oversee daily restaurant functions from opening to closing.
• Guide and motivate a dedicated team to perform at their best.
• Resolve customer inquiries and manage any issues professionally.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Job description

Job Description

Please note: This position is for a new restaurant opening in West Edmonton. While the exact location will be announced soon, successful candidates will complete a 4–6 week paid training program at Pyro in Sherwood Park prior to the opening.

Seeking a Stellar Front of House Shift Supervisor!

Compensation: $18-$20 per hour.

Do you have a flair for leading a team, a passion for pristine service, and a keen eye for detail? If your answer is a resounding YES, then we've got the perfect role for you! Join us at L’OCA Quality Market, where quality meets love, and theatre melds with impeccable service.

The Role:

As our Shift Supervisor, you’ll oversee restaurant operations, ensure excellent guest experiences, and motivate our team to deliver top-tier service. You will embody our principles of Quality, Scratch, Theatre, Service, and Love, creating memorable moments for every guest.

What You’ll Do:

• Lead & Inspire: Guide and motivate a dedicated team to perform at their best.
• Create Experiences: Make each guest feel special and leave with a positive story.
• Manage Operations: Oversee daily restaurant functions from opening to closing.
• Monitor Inventory: Keep stock levels optimal and place orders as needed.
• Handle Situations: Resolve customer inquiries and manage any issues professionally.

Your Toolkit:

• Leadership experience in a restaurant setting.
• Excellent customer service skills.
• Strong organizational abilities in a fast-paced environment.
• Knowledge of restaurant operations and POS systems.
• Effective communication skills to unify team efforts.

Your Backstage Pass:

Previous supervisory experience is preferred but not mandatory. Passion, dedication, and drive are what truly matter.

Join us to craft a memorable dining experience and be part of the next chapter at L’OCA Quality Market. Because here, every shift is a performance. Ready for the spotlight? Apply now and help us create unforgettable moments!

L’OCA Quality Market is an emerging specialty grocer and gourmet food retailer in Canada, committed to “Spreading the Love” through a world-class food experience. Our locations feature artisanal markets and full-service restaurants, blending traditional craftsmanship with innovative technology. We prioritize local sourcing and private label partnerships, aiming to positively impact the food supply chain. Our first location is 48,000 sq ft in Sherwood Park, Alberta, with plans for a national chain focused on Western Canada.