Front of House Server Supervisor - Boston Pizza Seton

Boston Pizza International, Inc. (Calgary); Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join Boston Pizza as a Full-Time Server Supervisor in Calgary, where you'll lead and support a dynamic team in delivering excellent guest experiences. This role combines hands-on serving with leadership responsibilities, providing opportunities for growth in a fun, energetic environment. With competitive pay and perks, it's perfect for passionate hospitality professionals eager to make an impact.

Benefits

Competitive wage

Manager perks

Family & friends discount

Growth opportunities

Supportive team culture

Qualifications

• Previous experience in a supervisory or lead server role in a busy restaurant.
• Strong customer service skills and a positive attitude.
• Excellent communication and leadership abilities.

Responsibilities

• Lead serving shifts and support front-of-house team.
• Coach and motivate staff to provide top-tier service.
• Ensure guest satisfaction by handling concerns professionally.

Skills

Customer service

Communication

Leadership

Multitasking

Education

ProServe certification

Food Safe certification

Job description

Join the Winning Team at Boston Pizza Seton!

Now Hiring: Full-Time Server Supervisor

Are you a natural leader who loves connecting with people and delivering memorable guest experiences? Boston Pizza Seton is looking for a Full-Time Server Supervisor who will work a combination of serving shifts and management shifts. If you enjoy fast-paced service, leading by example, and helping your team shine—this is the opportunity for you!

What You'll Do:

• Lead by Example: Work regular serving shifts while also stepping into supervisory roles to support and guide the front-of-house team.

• Coach & Motivate: Help train, mentor, and encourage staff to deliver top-tier service.

• Guest Experience: Handle guest concerns quickly and professionally to ensure satisfaction.

• Shift Support: Assist in floor management, staff coordination, and daily operational tasks.

• Maintain Standards: Help ensure cleanliness, safety, and company policy compliance.

• Work as a Team: Collaborate with management and kitchen staff to ensure smooth service.

What You Bring:

• Previous experience in a supervisory or lead server role in a busy restaurant environment.

• Strong customer service skills and a positive, team-oriented attitude.

• Excellent communication and leadership abilities.

• The ability to multitask and stay organized under pressure.

• ProServe and Food Safe certification (or willing to obtain).

• A desire to grow and take on more responsibility.

What We Offer:

• Competitive Wage: Starting range of $20-$22/hr, including gratuities for management shifts.

• Manager Perks: Promo tab to enjoy our food, and discounts at Willow Park Liquor.

• Family & Friends Discount: Treat your loved ones to Boston Pizza favorites at a great rate.

• Growth Opportunities: We believe in promoting from within—this role can grow into full-time management!

• A Supportive Team Culture: Work in a fun, high-energy environment where you're valued.

Ready to Level Up Your Career?

If you're passionate about hospitality and ready to step into a leadership role while staying on the floor with your team, we want to hear from you!

To Apply:
Send your resume and a brief cover letter to [e-mail]

We can't wait to meet our next great leader at Boston Pizza Seton!

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!