Front of House Manager

Boston Pizza International, Inc. (Calgary); Whitchurch-Stouffville; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a crucial role in daily operations and team leadership. This position offers the chance to develop your skills in a supportive environment that values work-life balance and community engagement. With over 50 years of establishment, this innovative firm is dedicated to fostering growth and excellence. If you thrive in a fast-paced setting and are passionate about delivering exceptional guest experiences, this opportunity is perfect for you.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Demonstrates outstanding leadership and champions a fun work environment.
• Seeks continuous learning and skill development opportunities.

Responsibilities

• Assists the General Manager with daily operations and team management.
• Supports training, development, and performance management of team members.

Skills

Leadership

Time Management

Coaching

Communication

Customer Service

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our Guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through organization and effective time management
• Builds relationships and works cohesively with team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to developing our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!