Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Surrey; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant in Canada, is seeking a Front of House Manager to assist the General Manager in daily operations. This role focuses on team leadership, training, and fostering a positive dining experience, ensuring guests receive exceptional service.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Management training and leadership development

Reward and recognition programs

Qualifications

• Strong leadership capabilities with a focus on team development.
• Ability to maintain a positive atmosphere in a fast-paced setting.
• Proactively seeks professional development and learning opportunities.

Responsibilities

• Assist the General Manager with daily operations and staffing.
• Promote a safe and enjoyable work environment for team members.
• Ensure exceptional guest experiences through effective communication.

Skills

Leadership

Organization

Time Management

Effective Communication

Coaching

Job description

Overview: Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with daily operations. This includes supporting training, development, staffing, scheduling, and performance management of the Front of House team. The FOH Manager ensures that our guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate strong leadership, promote a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP a Great Place to Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management training, leadership development, mentorship programs
• Respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example, working shoulder to shoulder with team members and coaching in the moment
• Seeks professional development and continuous learning opportunities
• Achieves goals through strong organization and time management
• Builds relationships by finding common ground and working cohesively
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to developing our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations, Boston Pizza is the place for you!