Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Fort Frances; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a vital role in ensuring an exceptional experience for guests and team members. This dynamic position involves supporting daily operations, coaching staff, and fostering a positive workplace culture. With opportunities for career growth and a commitment to community engagement, this role is perfect for those who thrive in fast-paced environments and are passionate about hospitality. Embrace the chance to lead a dedicated team and make a significant impact in a respected establishment.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Proven leadership abilities and experience in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training, development, and performance management of team members.

Skills

Leadership

Organizational Skills

Time Management

Communication

Team Building

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members to coach and support them
• Seeks professional development opportunities and continuous learning
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding Guest expectations daily, Boston Pizza is the place for you!