Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Collingwood; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a vital role in daily operations and team development. This position offers the opportunity to lead a dynamic team, ensuring an exceptional experience for guests while fostering a positive work environment. With flexible scheduling and a commitment to career growth, this role is perfect for those passionate about hospitality and teamwork. Be part of a respected culture that values feedback and community engagement, and contribute to a thriving workplace that champions innovation and integrity.

Benefits

Flexible scheduling

Career growth opportunities

Community engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Experience in a leadership role within the restaurant industry.
• Commitment to training and developing team members.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Support training, scheduling, and performance management of team members.

Skills

Leadership

Time Management

Coaching

Effective Communication

Organization

Education

High School Diploma

Management Training

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through organization and time management
• Builds relationships by finding common ground with team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals, and coaches the team for growth
• Maintains positivity and thrives in a fast-paced environment

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are dedicated to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are committed to exceeding Guest expectations daily, Boston Pizza is the place for you!