Front of House Manager

Boston Pizza; Canmore; On-site; CAD 40,000 - 55,000; Full time

Job summary

Boston Pizza seeks a Front of House Supervisor to assist in daily operations, training, and team support to enhance the guest experience at this leading casual dining restaurant. Candidates should thrive in fast-paced environments and demonstrate leadership in maintaining standards and coaching team members.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Leadership training programs

Reward and recognition programs

Qualifications

• Experience in a supervisory role in a dining or service environment.
• Commitment to high levels of guest satisfaction.
• Ability to coach and develop team members.

Responsibilities

• Assist the General Manager in restaurant operations.
• Support team training, development, and performance management.
• Foster a fun and safe work environment.

Skills

Leadership

Organization

Time Management

Communication

Teamwork

Job description

Overview: Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP a Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Continuously seeks to develop skills and learn new things
• Achieves goals through strong organization and time management
• Builds relationships and works cohesively with team members
• Champions the Foundations of Hospitality, Boston Pizza's Brand Standards, and Food Safety
• Effectively communicates development opportunities with the AGM and FOH manager and supports team growth
• Maintains a positive attitude and thrives in a fast-paced environment

***Willing to provide accommodations to the right candidates***

Qualifications

Boston Pizza has been established for over 50 years and has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are committed to exceeding guest expectations daily, Boston Pizza is the place for you!