Front of House Leader — Elevate Guest Experience & Growth

Boston Pizza International, Inc. (Calgary); Windsor; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth programs

Boston Pizza Scholarship Program

Job summary

Boston Pizza in Windsor, Ontario is seeking an Front of House (FOH) Manager to support the General Manager in daily restaurant operations. You will train and oversee the FOH team, manage staffing and scheduling, and drive exceptional guest experiences while fostering a fun, safe, and collaborative work environment.

The role emphasizes leadership development, mentorship, and a strong culture of hospitality, with opportunities for career growth within Boston Pizza’s network.

Qualifications

• Experience leading a Front of House team in a casual dining environment.
• Ability to train, coach, and develop staff to meet service standards.
• Strong organizational and time-management skills to manage shift coverage and workloads.

Responsibilities

• Assist the General Manager with daily restaurant operations.
• Lead, train and develop the Front of House team; oversee staffing and scheduling.
• Monitor performance and provide coaching to ensure Guests have an excellent Boston Pizza experience.
• Uphold brand standards, food safety, and a positive, collaborative workplace culture.

Skills

Leadership

Staff training

Scheduling

Performance management

Customer service

Job description

Boston Pizza in Windsor, Ontario is seeking an Front of House (FOH) Manager to support the General Manager in daily restaurant operations. You will train and oversee the FOH team, manage staffing and scheduling, and drive exceptional guest experiences while fostering a fun, safe, and collaborative work environment.

The role emphasizes leadership development, mentorship, and a strong culture of hospitality, with opportunities for career growth within Boston Pizza’s network.