front end supervisor - retail

RONA inc.; Rimouski; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join RONA as a Front End Supervisor in Rimouski! You'll supervise front-end staff, ensure exceptional customer service, and oversee store operations. With a permanent, full-time role, you’ll enjoy benefits like discounts, insurance, and career advancement opportunities, all while working in a supportive environment.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Insurance benefits

Annual salary reviews

Opportunities for advancement

Community involvement

Teamwork and ongoing training

Comprehensive training program for new hires

Student incentive programs

Qualifications

• 1 year of retail experience.
• 1 year of team supervision experience.

Responsibilities

• Supervise front-end staff to ensure service standards are maintained.
• Oversee register coverage and store supply usage.
• Assist customers and address issues to ensure excellent customer service.

Skills

Problem-solving

Communication

Attention to detail

Job description

Posted on May 31, 2025 by Employer details RONA inc.

Front End Supervisor - Retail

Location: Rimouski, QC G5M 0B2

Job details

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores with a range of store formats, from neighborhood hardware stores to big box stores. Our banners include RONA+, RONA, and Dick's Lumber, equipped to meet the needs of DIYers and contractors.

Join us if you have the talent; we have the tools! Your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. We offer career opportunities that align with your ambitions and help you develop your skills.

By joining the RONA family, you'll enjoy benefits such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Insurance benefits (conditions apply), annual salary reviews
• Opportunities for advancement
• Community involvement
• Teamwork and ongoing training
• A comprehensive training program for new hires
• Student incentive programs

Your role:

• Supervise front-end staff to ensure service standards are maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Assist customers and address issues to ensure excellent customer service
• Understand, train, and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure smooth store operations

Qualifications:

• 1 year of retail experience
• 1 year of team supervision experience
• Strong problem-solving skills
• Excellent communication skills
• Strong attention to detail

If selected for an interview, please inform our Store team if you require accommodations during the process. RONA is committed to diversity and inclusion and welcomes applications from all qualified candidates.

Terms of employment:

• Permanent, full-time
• Starts as soon as possible
• 1 vacancy

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