front end supervisor - retail

Cellcom Communications; Lévis; On-site; CAD 47,000 - 55,000; Full time

Job summary

A leading telecommunications retail company is seeking an experienced sales manager to oversee a team in a fast-paced, customer-oriented environment. This role involves hiring, training staff, and managing daily operations to enhance sales performance. The position guarantees a competitive salary plus commission with a focus on team leadership and customer service.

Benefits

Free parking available

Paid time off for volunteering or personal days

Travel insurance

Group insurance benefits

Life insurance

Registered Retirement Savings Plan (RRSP)

Disability benefits

Paramedical services coverage

Qualifications

• Experience in managing or supervising a sales team.
• Ability to train and organize staff.
• Knowledge of telecommunications retail is a plus.

Responsibilities

• Assign sales workers to duties and manage their performance.
• Hire, train, and supervise staff.
• Prepare sales reports and manage inventory.

Skills

Client focus

Team player

Organized

Initiative

Tools

iOS

MS Outlook

Job description

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Job details

• Salary 47,000 annually / 80 hours bi-weekly
  + 2.5% commission per sale Minimum wage is guaranteed
• Terms of employment Permanent employment Full time

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Telephone soliciting establishment
• Retail business
• On-site customer service
• Telecommunications
• Management

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews

Supervision

• 3-4 people
• 5-10 people
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• iOS
• MS Outlook

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Computer
• Internet access

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Disability benefits
• Paramedical services coverage
• Bonus
• Commission
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)
• Travel insurance

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-07-28

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Cellcom Communications

• Retail trade
• 1job posting advertised
• Large business(between 100 and 500 employees)