Front End Supervisor

The Root Cellar Village Green Grocer; Victoria; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Part Time Front End Supervisor to join their vibrant team. This role is perfect for someone with a passion for produce and exceptional customer service skills. You will assist in overseeing daily operations, training staff, and ensuring a welcoming environment for customers. The company prides itself on being more than just a grocery store, focusing on community, quality, and teamwork. If you have retail supervisory experience and a desire to lead a team in a supportive atmosphere, this opportunity is tailored for you. Join a family business that values its employees and customers alike, and make a difference in your community.

Benefits

Competitive wages

Culture of Teamwork

Collaboration

Continuous Learning

Qualifications

• 1+ year of retail supervisory experience in grocery or produce.
• Passion for customer service and produce knowledge.

Responsibilities

• Assist in managing and training staff according to policies.
• Provide exceptional customer service and maintain store standards.

Skills

Customer Service

Team Leadership

Retail Management

Multi-tasking

Education

High School Diploma

Job description

Location: Oxford Corner, 271 Cook St, Victoria, BC V8V 3X4

THE ROLE

We are currently seeking a Part Time Front End Supervisor to join our growing team. The ideal candidate will have passion and knowledge for all things produce and will assist the Front End Management Team Managers in overseeing the daily department operations, including delegating tasks, training, and developing employees, providing exemplary customer service, upholding store policies, and ensuring the proper rotation and display of product to meet our high standards for freshness and quality.

1. Assist in managing, motivating, training, and developing staff according to company policies and procedures.
2. Merchandise produce so that it is organized and visually appealing to maximize sales and uphold the overall store appearance.
3. Provide exceptional customer service in all situations, including returns and complaints.
4. Maintain store and display signage to set standards.
5. Monitor sales floor for loss prevention and store security purposes.
6. Be a role model and inspire behaviour consistent with our values.
7. Provide exceptional customer service to all Team Members, customers, and vendors.

WHO WE ARE

The Root Cellar Village Green Grocer is your fresh & innovative destination market for extraordinary food experiences.

Growing up in British Columbia, the family Root Cellar was a place in our homes where we could always find good quality, garden-grown, fresh & preserved foods. Our family-owned market operates with a local focus, always buying from as close to home as possible to provide the communities of Victoria with the same.

We are more than your average grocery store, and it is our aim for our team’s experience here to be anything but average too. We’re a family business, and we’re selective about who joins us. Our bottom line is that we care a lot… about the products we offer, our customers, and our Root Cellar family. You can feel the care put into action when you step through our doors, Team Members and Customers alike.

WHAT YOU BRING TO THE TABLE

1. At least one year of retail supervisory experience in a grocery, food specialty or produce environment.
2. A passion for providing superior customer service and sharing produce knowledge.
3. A positive attitude and the desire to lead and motivate a team.
4. The physical ability to stand for long periods and lift 25-50 lbs repeatedly.
5. The ability to multi-task and maintain organization in a fast-paced environment.
6. The availability to work various shifts, including evenings and at least one weekend day.

THE DETAILS

This is a Part Time position, and we offer competitive wages, a Culture of Teamwork, Collaboration & Continuous Learning.

Please submit your resume if you want to apply for this career opportunity.

We look forward to meeting you!