Front End & Bakery Dept Lead - Hands-On Manager

Pete's Frootique; Halifax; On-site; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision

Job summary

Pete's Frootique & Fine Foods in Halifax, NS is seeking an Assistant Department Manager for Front End & Bakery to support the Store Operations Manager and lead a high-performing team on the retail floor. The role emphasizes customer service, product quality, food safety, and efficient operations in a fast-paced environment.

The position involves coaching staff, scheduling, and ensuring exceptional shopper experiences while upholding company values and standards across perishable and

Qualifications

• 1+ year of supervisory or leadership experience in a customer service or retail environment.
• Strong customer service and communication skills.
• Ability to remain calm and effective in a fast-paced, high-pressure environment.
• Strong attention to detail and sense of accountability.
• Confidence, drive, and a positive, enthusiastic attitude.
• Strong problem-solving and decision-making skills.
• Ability to delegate effectively and support team development.
• Strong interpersonal and team-building skills.
• Adaptable and comfortable working in a dynamic retail environment.
• Product knowledge in food retail is considered an asset.

Responsibilities

• Support the Store Operations Manager in leading and coordinating department operations.
• Ensure high standards of customer service, product quality, food safety, and operational efficiency are consistently met.
• Assist in achieving departmental sales, profitability, and performance goals.
• Provide coaching, guidance, and support to team members to encourage high performance.
• Help train and develop staff, promoting teamwork, accountability, and engagement.
• Lead by example on the retail floor, ensuring a strong customer-focused presence.
• Assist with decision-making, problem-solving, and day-to-day operational challenges.
• Maintain strong product knowledge, particularly within food retail environments.
• Support scheduling, delegation of tasks, and workflow coordination.
• Ensure adherence to company policies, procedures, and safety standards.

Skills

Supervisory experience

Customer service

Leadership

Communication

Delegation

Training and development

Attention to detail

Problem solving

Team building

Adaptability

Job description

Pete's Frootique & Fine Foods in Halifax, NS is seeking an Assistant Department Manager for Front End & Bakery to support the Store Operations Manager and lead a high-performing team on the retail floor. The role emphasizes customer service, product quality, food safety, and efficient operations in a fast-paced environment.

The position involves coaching staff, scheduling, and ensuring exceptional shopper experiences while upholding company values and standards across perishable and