Front End Associate Part Time - 7180 Winnipeg North

The Home Depot; Winnipeg; On-site; CAD 19,000 - 22,000; Full time

Job summary

The Home Depot in Winnipeg, MB is seeking a Front End Associate who thrives on helping customers, handles cash accurately, and supports store operations during busy periods.

You will greet customers, answer questions, suggest services (Credit, Extended Warranty, Tool Rental, Pro Services), process transactions efficiently, and maintain safety and loss prevention practices in a fast-paced retail environment with evening and weekend shifts.

Qualifications

• Customer-focused retail experience preferred.
• Ability to greet customers and assist with checkout.
• Basic product knowledge and service upsell.
• Adaptability to a dusty, noisy warehouse environment.

Responsibilities

• Greet customers and direct them to open registers.
• Process transactions accurately and efficiently.
• Promote services such as extended warranty and tools rental.
• Maintain safety and security practices.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:
Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommend services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA