Front Desk Worker - Tawow (PT Aft)

Atira Women's Resource Society; Vancouver; Presencial; CAD 28.000 - 37.000; A tiempo parcial

Descripción de la vacante

Atira Women’s Resource Society is seeking a part-time front-desk worker to support the program manager in maintaining safety and operations at Tawow Hotel– Downtown Eastside, Vancouver. The role involves answering phones, directing callers, and performing routine checks while upholding Atira’s anti-violence and equity-focused values.

You will work weekends (Sat-Sun, 3:30pm–12:00am) and collaborate with a unionized team.

Formación

• Proven initiative, judgement and problem-solving capabilities.
• Ability to develop and maintain rapport with tenants, coworkers and stakeholders.
• Ability to organize and carry out work with independence.

Responsabilidades

• Answer the phone and direct callers to the appropriate person.
• Take messages and route to the right staff.
• Perform hourly floor checks for safety and security.
• Conduct health and wellness checks as necessary.
• Assist program manager with building operations and other duties as assigned.

Conocimientos

Communication

Rapport building

Independence

Physical fitness

Descripción del empleo

Requisition Number: FRONT002444
Type: Internal & External – Part-Time (permanent )
Hours of Work: 16 hours per week; Saturday to Sunday ; from 3:30pm to 12:00am
Compensation: $23.73/hr. (It's benchmarked Wage Grid #6)
Program & Location: Tawow Hotel– Downtown Eastside, Vancouver
Union: BC Government Employee’s Union (BCGEU)- This position requires union membership
Deadline: By noon Nov 13, 2026

About Us

Atira Women’s Resource Society (Atira) is a non-profit organization known for inclusionary hiring practices, values-driven work, and innovative approaches to supporting communities it serves. Rooted in feminist, anti-violence principles, Atira provides housing, programs, and supports for people of all genders, with a continued focus on addressing gendered violence, misogyny, and systemic oppression. Atira believes a job is more than a paycheque – it’s an opportunity to contribute to meaningful systemic and social change.

The Opportunity

The position of front-desk workeris toassistthe program managerinmaintainingthe safety and security of the premises, answering the phone,directing callers to the appropriate person,takingmessages, undertaking hourly floor checks,doinghealth and wellness checks as necessary, and other duties as may be assigned by the building/program manager.

About You

You are aligned with Atira’s mission, vision, values, and philosophy and bring a strong commitment to anti-oppression and intersectional practice. You understand the impacts of colonialism, especially in Canada, including the legacy of the residential school system, and you approach your work with cultural humility and respect.

You are comfortable working in a harm reduction environment and supporting people who may be experiencing substance use & or mental wellness challenges. You support those who choose abstinence while recognizing abstinence is just one option among many. You are inclusive and affirming of people of all genders, including transgender, Two-Spirit, intersex, transfeminine and non-binary individuals, and understand the realities of gendered violence, misogyny, systemic barriers and how these harms disproportionately impact women. You are sex worker positive – you understand sex work, including survival sex work, as part of a broader social, economic, and gendered context and bring an approach grounded in respect, autonomy, and dignity.

You treat others with fairness and respect, challenge practices that conflict with shared values, and contribute to a supportive, accountable team environment. You inspire others through your commitment to anti-violence and promoting equity, prioritize the needs of the communities we serve, and challenge the status quo to improve quality and sustainability. You take smart risks and make thoughtful, timely decisions.

Lived experience and connection to the community served are assets. Atira encourages applications from individuals whose lived experience reflects the diversity of the communities we serve.

Programs specifically serving First Nations, Métis, and Inuk women and children, hiring preference will be given to First Nations, Métis, and Inuk women.

You Also Have

• Proven initiative, judgement, decision-making and problem-saving capabilities.
• Proven ability to develop and maintain rapport with tenants, your co-workers, and other stakeholders.
• Demonstrated ability to organize and carry out work with independence.
• Physical ability to perform the duties and carry out heavy cleaning duties

Additional Requisites/Assets

• No formal educationrequired.
• One (1) month recent related experience or an equivalent combination of education,trainingand experience
• knowledge of community issues isan asset.
• ANon-violentcrisis interventioncertificate isrequired.
• A valid First Aid certificate isrequired.
• WHMIS trainingrequiredand can be provided

At Atira, we value diverse experiences and recognize that some applicants may face barriers to obtaining required certifications.

Atira is committed to being an inclusive employer and may be able to connect you with resources to support you in meeting this requirement.