Front Desk Worker-Tawow

Atira Property Management Careers; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading property management company seeks a Front Desk Worker for their supportive housing program in Vancouver. This entry-level position involves ensuring safety, managing tenant interactions, and supporting health checks. Ideal for individuals re-entering the workforce, the role emphasizes commitment to anti-oppression and community service.

Benefits

Generous leave benefits

Pension package

Qualifications

• Commitment to anti-oppression work and intersectionality.
• Familiarity with the impact of colonialism in Canada.
• Experience with substance use and mental health challenges.

Responsibilities

• Ensure building safety and security.
• Answer tenant questions and manage calls.
• Respond to drug poisoning incidents.

Skills

Problem-solving

Judgment

Decision-making

Initiative

Arabic Speaking

Job description

Type : Internal & External Candidates, Full-Time (Indeterminate)

Hours of Work : Average 40 hours per week; Monday through Friday; from 11:30 p.m. to 8:00 a.m.

Compensation : $18.77 - $19.71 per hour, plus generous leave benefits and pension package

Program & Location : The Tawow Supportive Housing, Downtown Eastside, Vancouver

Union : BC Government Employees Union (BCGEU). This position requires union membership.

Deadline : By noon Thursday, May 22nd, 2025

About Us :

Atira Property Management Inc. is a midsized licensed property management company known for its inclusionary hiring practices and commitment to community. Wholly owned by Atira Women's Resource Society, an award-winning non-profit organization, we offer a challenging and rewarding work environment where a job is more than just a paycheck. Our staff work alongside professionals and activists dedicated to creating a more just world—one tenant, one home, one job at a time.

The Opportunity :

Reporting to the Program Manager, this is an entry-level position ideal for individuals re-entering the workforce. Front Desk Workers are responsible for ensuring building safety and security, answering tenant questions, managing calls and messages, overseeing guest policies, responding to drug poisoning incidents with naloxone administration, conducting hourly floor checks, supporting health and wellness checks, recording and reporting building damage, and other duties as assigned by the Program Manager or Director.

About You :

You embrace Atira's mission, vision, values, and philosophy. You have a well-developed understanding of and commitment to anti-oppression work and intersectionality. You are familiar with colonialism's impact in Canada, including the residential school system. You are dedicated to working with individuals experiencing substance use and mental health challenges, and are comfortable in harm reduction environments. Lived experience and residing in the community served are assets, as Atira aims to hire staff reflecting the community.

You Also Have :

• Proven initiative, judgment, decision-making, and problem-solving skills.
• The ability to develop and maintain rapport with tenants, coworkers, and stakeholders.
• Ability to organize and perform work independently.
• Physical ability to perform duties, including heavy cleaning.

Additional Assets :

• Knowledge of community issues.
• Valid First Aid certification.
• Recommendation to be fully vaccinated against COVID-19.
• Non-Violent Crisis Intervention Certificate (asset).
• All positions are subject to criminal record review.

Application Process :

Please submit a cover letter and current resume explaining how you meet or exceed the qualifications. Resumes with tailored cover letters for Atira are guaranteed review. Candidates lacking experience or qualifications may not be considered unless an exceptional cover letter and transferable skills compensate for gaps. Visit our website for current postings.

Key Skills :

Arabic Speaking, Administration, General Services, Billing, Import, Administration Support

Employment Type : Full-Time

Experience : [Specify years]

Vacancy : 1

Monthly Salary : $18 - $19

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