Front Desk Team Member

Planet Fitness; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant and energetic team in a leading fitness center that promotes a fun and judgment-free environment. As a Front Desk Team Member, you'll be the welcoming face for our members, providing exceptional customer service and support. This role offers flexible hours, competitive pay, and a free gym membership, allowing you to pursue your passion for health and fitness while helping others do the same. If you have a positive attitude and a desire to learn, this is the perfect opportunity for you to grow and thrive in a community-focused atmosphere.

Benefits

Free PF Black Card Membership

401k with excellent company match

Generous paid time off

Flexible pay options

Volunteer opportunities

Health, vision and dental benefits

Qualifications

• Must be 18 years of age or older.
• Customer service background preferred.
• A passion for fitness and health.

Responsibilities

• Answer member questions in person or over the phone.
• Completing member check-ins and giving tours.
• Cleaning throughout the facility.

Skills

Customer service

Basic computer proficiency

Empathy and problem-solving

Punctuality and reliability

Education

High school diploma or equivalent

Tools

DataTrak or similar software

Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk positions open! These include part-time and full-time opportunities with flexible work schedules.

Please call our club to schedule an interview after submitting your application!

616-396-9696

Apply now!

Our Front Desk Team Members enjoy:

• Growth opportunities
• Competitive starting wage of $13/hour plus $2 shift premium between the hours of 10pm-7am
• A Free PF Black Card Membership valued at $27.99
  • Go to any gym and bring a guest for free
  • Includes amenities such as free tanning, hydro-massage & total body enhancement
• 401k with excellent company match
• Generous paid time off, PMLA, and short-term disability
• Flexible pay options (On-demand pay and mobile Earned Wage Access)
• Volunteer opportunities in your local community
• A fun, judgement-free environment
  
• Some benefits are exclusive to full time team members

Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties:

• Answering member questions (in person or over the phone)
• Completing member check-ins
• Giving new member tours and signing them up
• Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)

What we are looking for:

• Someone who is 18 years of age or older
• A great attitude
• Willing to learn new things
• A strong listener
• The ability to empathize and problem solve
• Punctuality and reliability is a must

Physical Requirements

• Continual standing and walking during shift.
• Continual reaching with hands/fingers/arms during shift.
• Occasional climbing, balancing, kneeling and crouching during shift.
• Must be able to occasionally lift over 50 pounds.
• Will encounter cleaning chemicals.

Qualifications and Skills

• Must be 18 years of age or older.
• Customer service background preferred.
• Basic computer software proficiency required. Familiarity with DataTrak or similar software preferred.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  

Salary and Benefits

• Competitive starting wage of $13/hour plus $1.50 shift premium between the hours of 10pm-7am
• Benefits we provide to eligible employees:
  • 401K program with excellent company match
  • Generous paid time off, PMLA, and short-term disability
  • Health, vision and dental benefits
  • Flexible pay options (On-demand pay and mobile Earned Wage Access)
  • Free Black Card gym membership

EEO Statement

JP Management Services, LLC is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.

***PLEASE CALL TO SCHEDULE AN INTERVIEW***