front desk supervisor

Comfort Suites Kelowna; Kelowna; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading hotel in Kelowna is looking for a supervisor who will coordinate activities, train staff, and ensure quality service. The ideal candidate will possess a high school diploma and relevant supervisory experience in a hospitality setting. This role offers the opportunity to influence productivity and service quality in an engaging environment.

Qualifications

• Experience of 1 year to less than 2 years in a supervisory role.
• Ability to train staff on job duties and safety procedures.
• Proven technical advice capabilities.

Responsibilities

• Co-ordinate activities with other departments.
• Hire and train staff as well as manage schedules.
• Prepare reports and resolve work problems.

Skills

Co-ordination

Problem-solving

Technical advice

Supervision

Client assistance

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery