Front Desk - Spa Coordinator

Skin Spa New York; Greater Sudbury; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established lifestyle medical spa brand is seeking a passionate Spa Coordinator to join their dynamic team. This role offers a fantastic opportunity to grow within the medical aesthetics field, where you will provide exceptional customer service, manage appointments, and promote retail products. The ideal candidate will thrive in a fast-paced environment, demonstrating strong sales skills and a commitment to wellness and aesthetics. Join a supportive team that values professionalism and personal growth, and embark on a rewarding career path in the medical spa industry.

Benefits

Medical, Dental, and Vision

401K

Friends & Family Discounts

Employee Discounts & Perks

Qualifications

• Experience in a medical spa setting is preferred.
• Strong sales skills and customer service focus are essential.

Responsibilities

• Provide excellent customer service and promote retail sales.
• Book and confirm appointments while ensuring spa cleanliness.
• Handle client concerns and manage multi-line phone system.

Skills

Med Spa experience

Sales-driven

Customer service skills

Proper grammar and phone etiquette

Team player

Leadership capabilities

Tools

Appointment booking software

Boulevard

Booker

MindBody

Job description

Spa Coordinator - Skin Spa New York

Skin Spa New York (www.skinspanewyork.com) is an established lifestyle medical spa brand with multiple locations in New York City, Boston, and Miami. Skin Spa offers a full range of Skincare and Advanced Medical Spa Treatments including Injectables.

We are seeking a dedicated and motivated Spa Coordinator to join our team at Skin Spa New York, with a strong interest in building a long-term career within the medical spa industry. The ideal candidate will have a passion for wellness and aesthetics, a keen attention to detail, and the flexibility to work scheduled shifts as well as be available for coverage shifts when needed. This is a great opportunity for someone looking to grow and develop within the field of medical aesthetics.

Requirements:

1. Med Spa experience preferred.
2. Sales-driven.
3. Experience with appointment booking software (Boulevard, Booker, MindBody, etc).
4. Retail experience (2+ years).
5. Proper grammar and phone etiquette skills.
6. Clean and refined appearance.
7. Punctual and Reliable.
8. Team player.
9. Leadership capabilities.

Responsibilities will include:

1. Providing excellent customer service.
2. Ability to promote retail, upsells, and packages to meet daily sales goals and expectations.
3. Booking and confirming appointments.
4. Directing clients during the checking-in and out process, including but not limited to communication with the back-of-house team.
5. Ensuring cleanliness of spa and retail area and overall spa coordination.
6. Handling client concerns with insight and poise.
7. Handling a multi-line phone system.
8. Handle various assignments simultaneously.

Benefits available to full-time employees:

1. Medical, Dental, and Vision.
2. 401K.

Other Benefits Available:

1. Friends & Family Discounts.
2. Employee Discounts & Perks.

Compensation includes hourly pay plus sales commission, with opportunity for growth. Availability must align with current need. A weekend day is required.

If you are passionate about the medical spa industry and are looking for a rewarding career path, we encourage you to apply for the Front Desk - Spa Coordinator position at Skin Spa New York. This is a great opportunity to learn and grow while contributing to a dynamic and supportive team environment.

We look forward to hearing from you!