Front Desk Representative (Westin) - Winter - Full Time

Schweitzer; The Blue Mountains; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary access to Blue Mountain'

Discounts at resort restaurants

Employee events and wellness resources

Job summary

Westin Blue Mountain Resort is seeking a Front Desk Representative for the winter season in Blue Mountains, ON. The role involves greeting guests, handling check-in/check-out, and delivering outstanding service to ensure memorable stays.

Ideal candidates show exceptional customer service, a friendly demeanor, and reliable weekend/evening/holiday availability. This is a full-time seasonal position with average 4-5 shifts per week within 8-hour blocks.

Qualifications

• Exceptional customer service skills.
• Energetic, friendly, cheerful attitude.
• Intermediate computer knowledge.
• Front Desk/Office or related experience.

Responsibilities

• Welcome guests and manage check-in/check-out processes.
• Assist guests with inquiries and resolve issues to ensure a positive stay.
• Provide exceptional service to Bonvoy members and guests.

Skills

Customer service

Guest service

Communication

Front desk experience

Tools

Intermediate computer knowledge

Job description

## Front Desk Representative (Westin) - Winter - Full TimeApply: Blue Mountains, ON: Full time: Posted Today: JR135116Seasonal**WHAT’S IN IT FOR ME?*** Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.* Save on meals across resort restaurants and cafés, including Starbucks.* Receive exclusive discounts at all Blue Mountain-owned retail stores.* Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.* Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. **FRONT DESK REPRESENTATIVE (WESTIN) – WINTER – FULL TIME****HOURLY RATE** - $19.00 **FULL-TIME HOURS:*** Average 4-5 shifts per week* 8-hour shifts between 6:45am to 11pm **WHAT WILL I BE DOING?**Front Desk Representatives at the Westin are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.* Being friendly and helpful with guests while answering questions* Checking guests in and out of the hotels* Taking ownership of the guest’s entire stay at Blue Mountain Resort* Resolving service challenges to a happy outcome* Providing exceptional service to our Bonvoy members **WHAT DO WE NEED FROM YOU?*** Exceptional customer service skills* Energetic, friendly, cheerful attitude* Intermediate computer knowledge* Front Desk/Office or related experience* Available to work weekends, evening, and holidays *\\*This role is being posted to fill a vacant position*