Front Desk Receptionist

Coldwell Banker Executives Realty; Vernon; On-site; CAD 35,000 - 45,000; Full time

Job summary

A real estate company in Vernon seeks a Front Desk Receptionist to provide administrative support and create a welcoming environment. Responsibilities include greeting visitors, managing calls, coordinating listings, and supporting marketing efforts. Ideal candidates possess strong communication skills, proficiency in Google Workspace, and a team-oriented attitude. This role emphasizes detail and customer service in a dynamic environment.

Qualifications

• Experience with real estate transactions preferred.
• Strong organizational and time management skills.
• Team-oriented attitude.

Responsibilities

• Greet visitors and answer incoming calls professionally.
• Create and schedule social media content.
• Review listing paperwork for accuracy.
• Maintain secure storage of FINTRAC-related documents.

Skills

Strong verbal and written communication skills

Proficiency in Google Workspace

Highly detail-oriented

Outstanding customer service skills

Ability to manage multiple tasks efficiently

Tools

Canva

Matrix

Social media platforms

Job description

Job Summary

As the first point of contact for our office, the Front Desk Receptionist plays a key role in creating a warm, professional, and welcoming environment for all visitors, agents, and staff. This position provides integral support in the areas of administration, listing coordination, and marketing. A positive attitude, attention to detail, and the ability to manage multiple priorities are essential in this dynamic, fast-paced role.

General Duties and Responsibilities

You will be responsible for performing the following tasks to the highest standard:

Office Administration

• Greet visitors and answer all incoming calls in a professional manner.
• Provide timely, friendly, and efficient support to REALTORs and clients.
• Maintain a clean, organized, and presentable reception area and common spaces.
• Reconcile and process monthly agent charges and brokerage expenses.
• Perform general clerical tasks and other duties as assigned by Management.

Listing Coordinator

• Review listing paperwork for completeness and accuracy prior to activation.
• Activate and update listings as needed.
• Pull titles, charges, and related documents.
• Order strata documents and property-related records as required.

Marketing Support

• Create and schedule social media content for listings, new agent announcements, testimonials, and brokerage updates.
• Support agents with custom social media post creation upon request.
• Assist with the development and distribution of internal and external newsletters.
• Collaborate with the marketing team to maintain consistent branding and messaging.

FINTRAC Compliance

• Review FINTRAC forms upon submission to ensure accuracy and completeness.
• Maintain secure storage of all FINTRAC-related documents in accordance with compliance regulations.
• Anti-money laundering and anti-terrorist financing compliance

Skills and Qualifications

• Strong verbal and written communication skills.
• Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, etc.).
• Highly detail-oriented with strong organizational and time management skills.
• Basic knowledge of real estate transactions and industry regulations.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Outstanding customer service skills with a warm, professional demeanor.
• Experience with Canva, Matrix, or social media platforms is an asset.
• Real estate or administrative experience preferred.
• A team-oriented attitude and willingness to support colleagues across the organization.

Employment Opportunity Statement

We are a proud equal-opportunity employer dedicated to upholding the values of Respect, Integrity, and Teamwork. We are committed to fostering an inclusive, barrier-free recruitment process and work environment. If you require accommodation at any stage of the recruitment or selection process, please let us know.

• We thank all the applicants for the interest in becoming part of our team, however, only those being considered for an interview will be contacted.